Accounts Receivable (AR) Coordinator

Atlas Wholesale Food Company Westland, MI $40000.00 to $60000.00 per year
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Job Summary: The Accounts Receivable Coordinator is responsible for managing and optimizing the company’s receivables and supporting overall cash flow. This role requires direct interaction with customers, internal teams, and sales representatives to ensure timely collections, maintain accurate records, and improve financial performance. The ideal candidate is organized, detail-oriented, and a strong communicator with a proactive approach to resolving issues.

Essential Duties and Responsibilities (Percentages represent approximate time allocation)

1. 40% Accounts Receivable (A/R) & Cash Flow Management; a. Accurately and promptly process incoming payments from all sources, including but not limited to cash, check, ACH (pushes & pulls), and credit cards. b. Monitor customer AR aging and ensure accounts remain within terms. c. Communicate with customers and sales representatives regarding overdue balances. d. Ensure that customers are within payment terms through timely communication with customers and sales reps. Work with customers on payment plans and with sales reps with keeping accounts current. e. Own the overall management of AR collections.

2. 10% Collections & Dispute Resolution: a. Perform collection activities and follow up on delinquent accounts. b. Resolve complex payment issues. c. Negotiate and manage customer payment plans as needed. d. Escalate unresolved accounts and initiate, support, and follow-through on litigation efforts when necessary. e. Track and resolve billing errors or disputes in coordination with the sales team. f. Implement strategies to improve cash flow and reduce overdue accounts.

3. 10% Customer Account Management a. Manage new customer set-up processes including customer set-up, establishing terms, and all details of customer information. b. Retain repository of customer account documentation, ensuring each active customer has proper documents in place for risk mitigation including customer application, personal guaranty, ACH applications (as applicable), LARA registration, etc. c. Maintain ERP records for existing customer accounts, including salesperson alignment, categorization for reporting purposes, accurate physical and email addresses, legal entity names, customer contact information. d. Securely sustain accurate and current customer banking information

4. 10% Banking and Reconciliation a. Prepare and reconcile daily bank deposits. b. Reconcile check registers and assist with daily bank reconciliations. c. Adjust customer accounts as needed when payments are returned.

5. 10% Reporting and Analytics a. Generate customer statements and reconcile customer accounts. b. Generate and analyze customer aging reports. c. Analyze trends in payment behavior and report on key AR metrics, proposing and driving approved plans to closure. Job Description: AR Coordinator Atlas Wholesale Food Co. 35500 Central City Parkway, Westland MI 48185 d. Establish and lead regular AR review cadence with the sales team.

6. 10% Team Leadership, Sales, Data Entry, Administrative Support a. Oversee other team members who have AR responsibilities. b. Post sales and enter order adjustments as needed. c. Assist with correcting invoice errors and ensuring billing accuracy. d. Field customer inquiries, send invoice copies, and manage documentation. e. Open and process daily mail, including check processing. f. Provide support to other departments as needed (e.g., product receiving, sales support). g. Assist with audits, inventory, month-end close, and tax preparation. h. Complete AR-related period-end close activities (e.g., month-end, year-end) i. Participate in bi-annual inventory counts. j. Assist in preparing documentation for year-end closing and external accountant. k. Propose and support internal process improvements related to accounts receivable.

7. Other duties as assigned.  

Required Skills and Qualifications:

1. Strong analytical, organizational, and problem-solving skills.

2. Excellent communication and follow-up abilities

3. Demonstrates highly proficiency in Microsoft Office (Excel, Word, Outlook), including pivot tables and formulas.

4. Experience with accounting or ERP software.

5. Comfortable learning new computer programs.

6. Self-starter with attention to detail and ability to manage multiple priorities.

Preferred Skills and Qualifications:

1. Experience in collections, cash application, or general accounting
2. Experience working in a distribution or manufacturing environment.  

Education and Experience

1. Associate degree in Accounting, Finance, or related field required.

2. Bachelor’s degree preferred.

3. 5+ years of experience in Accounts Receivable or related finance role. 

Work Environment and Physical Requirements:

1. Candidate must be willing to work an in-person, full-time role based in Westland, MI.

2. Respectful demeanor and professionalism in interactions with internal and external stakeholders

3. Professional business attire required.

4. Ability to sit or stand for extended periods.

5. Occasional lifting of boxes or office supplies (up to 25 lbs)

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