Accounts Receivable and Billing Specialist

Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physician's practice and three nationally certified and state licensed endoscopy centers. Our team includes ten outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.

We value the health, service, and satisfaction of our patients above all else.

We are seeking a detail-oriented and experienced Accounts Receivable and Billing Specialist to join our team. The ideal candidate will have a strong understanding of the medical billing process and possess excellent analytical and communication skills. This position plays a key role in managing the billing cycle, ensuring timely and accurate posting of payments, resolving claim denials, and maintaining strong relationships with both patients and insurance carriers.

Location and hours: 2001 2nd Avenue Suite 101, Summerville SC 29486

                                 Mon-Thursday: 8:00am- 5pm   Fridays: 8:00am-1pm

Key Responsibilities:

• Post and reconcile insurance payments (ERA, credit card, and checks)
• Post patient payments accurately and timely
• Monitor, analyze, and resolve claim denials, rejections, and scrubs
• Prepare and submit payer appeals and corrected claims
• File claims and handle payer recoupments and refund requests
• Prepare and process bank deposits
• Respond to patient and insurance inquiries via phone in a professional manner

Requirements:

• Minimum of 3 years relevant healthcare billing/accounts receivable experience involving patient interaction
• Proficiency in the full medical billing cycle and insurance follow-up processes
• Able to read and interpret insurance carrier EOBs, and take appropriate follow-up action
• Strong computer skills, including proficiency in Microsoft Office
• Familiarity with benefit and eligibility issues from various insurance carriers
• Working knowledge of medical terminology, CPT, ICD-10, and HIPAA compliance
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to multitask, prioritize workload, and perform in a fast-paced team environment
• Professional demeanor with both insurance representatives and patients