Account Manager

Star Service is seeking a driven, results-oriented Account Manager to join our team in Little Rock, AR!

Here at Star, we are the local market leader in integrated HVAC Building Solutions while serving our customers for life. We’re known for our innovative services, customer-first mindset, and our commitment to excellence. As part of our team, you’ll have the opportunity to work in a fast-paced environment with industry leaders who value your growth and success.

In this role, you will be responsible for managing and growing client accounts, prospecting and acquiring new business opportunities, building long-standing relationships, and ensuring customer satisfaction with our services. You will act as a liaison between clients and our service teams to ensure the delivery of top-quality HVAC and Building Solutions.

The Role at a Glance:

• Drive business growth by identifying new opportunities and building relationships with potential clients.
• Manage a portfolio of client accounts and maintain strong, long-term relationships.
• Serve as the primary point of contact for client needs, inquiries, and issues.
• Identify new business opportunities within existing accounts and work to upsell additional services and capture all available sales potential.
• Prepare project estimates to provide clients with clear, competitive, and accurate proposals.  
• Collaborate with internal teams (sales, operations, service) to ensure seamless service delivery.
• Monitor contract renewals and proactively manage the process to secure continued business.
• Provide clients with regular updates, performance reports, and consultative recommendations to enhance their operations.
• Meet or exceed revenue targets and contribute to the company's overall sales goals.
• Stay up to date on Star Service’s offerings to effectively promote our services.

What We’re Looking For:

• A natural relationship builder with a knack for closing deals.
• 3+ years of experience in account management, preferably in HVAC, refrigeration, or related Building technical fields such as Building Automation Systems.
• 3+ years of experience estimating commercial and/or industrial HVAC, refrigeration, or Building Automation System projects is preferred.
• projects. (preferred)
• Strong communication, negotiation, and interpersonal skills.
• High level of organizational skills and attention to detail.
• Willingness to adhere to all safety practices while visiting clients in the field.
• A passion for driving success – for both our clients and your career.

Why You’ll Love Working Here:

• Market competitive salary paired with the Sales Incentive Program
• Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options.
• Life and Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits.
• Retirement Savings:  401(k) plan with a generous company match to help secure your future, with immediate vesting.
• Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
• Opportunities for Career Advancement and Professional Development: We provide education assistance to help you grow your skills and career.
• Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.

APPLY TODAY!