40-2025 Group Facilitator (Casual)

40-2025 Group Facilitator (Casual) 

We are hiring a Casual Group Facilitator who is committed to providing compassionate, client-centered support and creating safe, engaging spaces where individuals and families can connect, learn, and grow.  This is a unique opportunity to work as part of a collaborative clinical team delivering therapeutic and psychoeducational group programs to a diverse population.  The successful candidate will bring strong facilitation skills, trauma-informed practice, and lived experience working with 2SLGBTQI+ communities or parenting/parent coaching with newcomer populations.

Join a values-driven organization with over 100 years of service supporting Ottawa families through life's challenges, where your work will have a lasting impact, and your professional growth will be supported.

Location:  Ottawa, Office-Based FSO-SFO is located on the unceded Territory of the Anishinaabe  Algonquin Nation

Start Date:  ASAP

Position:  Casual Full Time Unionized

Salary:  Level 5, $57641.05 to $64,757.03

Hours of Work:  As assigned (evening work required, may include weekends)

Job ID:  40-2025 Group Facilitator Casual

ABOUT US

Family Services à la famille Ottawa (FSO-SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to help people navigate mental health concerns, parenting challenges, and family conflict or violence. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience. We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional-aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of clients, the complex environments they live in, and a strong foundation of clinical and mental health expertise.

From Mothercare during the influenza epidemic of 1917, to supporting families during post-WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”—FSO-SFO continues to innovate and evolve in response to the changing needs of our community.

We strive to lead and convene the best and promising practices, ensuring our services remain relevant and impactful. Today, 98% of clients report that working with FSO-SFO has had a positive impact on their lives.

As an accredited non-profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community. Our team is united by a commitment to well-being, belonging, community, accountability, and client-centered care. Join us in making a lasting difference for Ottawa families.

ABOUT THE POSITION

We are seeking a passionate and experienced Group Facilitator to join our dynamic Family and Community Programs team.  At Family Services Ottawa (FSO), we are committed to providing high-quality psychoeducational and therapeutic groups for individuals, couples, and families experiencing a range of challenges.  This role focuses on program facilitation, group support, and collaborative service delivery.

Group Facilitation

• Deliver evidence-informed, trauma-informed, and strengths-based group programs
• Co-facilitate psychoeducational or therapeutic groups for diverse populations
• Create inclusive, safe, and supportive group environments
• Adapt content to meet the needs of participants
• Provide appropriate referrals and resources to participants

Support and Collaboration

• Participate in team meetings, supervision, and training opportunities
• Collaborate with colleagues and community partners to enhance group programming 

Administrative Duties

• Maintain accurate and confidential participant records and statistics
• Prepare program materials, correspondence, and reports as required
• Support agency initiatives and committees as appropriate

ABOUT YOU

You are an empathetic and skilled facilitator with:

• A  Master's degree in Social Work, Counselling, Education, or equivalent in a related field
• Registration in good standing with a relevant professional college (e.g., OCSWSSW, CRPO) is required
• 1-2 years' experience facilitating therapeutic or psychoeducational groups
• Experience working with 2SLGBTQI+ communities OR experience in parenting/parent coaching with newcomer populations (preferred)
• Experience working with trauma and diverse populations
• Strong communication, organizational, and group management skills
• Ability to work independently and collaboratively in a team setting
• Comfort with technology and online group facilitation tools
• Fluency in English and French is required; other languages are an asset

Additional Requirements:

• Proof of legal entitlement to work in Canada
• Satisfactory Vulnerable Sector Check
• Availability for evening and weekend work

We look forward to hearing from you. FSO-SFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Accommodation is available throughout the recruitment process. Please let us know how we can best support you.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please visit our careers page to see more job opportunities.