Maintenance/Security (3rd Shift) at Hilton in Branson

The Maintenance Engineer/Security 3rd Shift is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. This position also has Security duties and is responsible for providing protection for hotel guests, employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility

Education & Experience

• Experience in a hotel or a related field preferred.

• High School diploma or equivalent required.

• Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).

• Must have a valid driver’s license for the applicable state.

• Must have an acceptable MVR (Motor Vehicle Driving Record).

Job Duties & Functions

• Assist with the operation, maintenance and repair of equipment.

• Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.

• Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.

• Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.

• Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.

•Respond to complaints.

•Assist guests to their rooms or help guests enter their rooms.

•Conduct room theft investigations.

•Assist during medical emergencies.

•Investigate assault complaints.

•Assist outside agencies as necessary.

•Provide escort.

•Respond to altercations and Assist with intoxicated guests.

•Respond to security alarms.

•Be knowledgeable about hotel and guestroom locking systems.

•Challenge suspicious persons.

•Check safety hazards. Make rounds.

•Administer First Aid/C.P.R/Heimlich as necessary.

•Complete Incident/Accident Reports in a clear and concise manner.

• Perform other tasks/jobs as assigned by the supervisor or manager.