#2025-CW15–Case Worker

JOB POSTING #2025-CW15– Case Worker - 3 month term

Agency: Life’s Journey Inc.                                                                   

Position: Drop in/Programming Activity Case Worker

Program: Westman Services

Posted: June 27, 2025

Closing Date: July 4, 2025

Wage: $22.61 - $ 26.48 Hourly (Based on qualifications.)                                                      

Hours Worked: Monday-Friday : 8:30am-4:30pm

Location: Brandon, MB   

OVERALL RESPONSIBILITY

The Case Worker (Activity/ Programming) is responsible for assisting in developing, coordinating, and facilitating programming and events that are informed by participant recommendations and identified needs. Working primarily in the Drop-in, the Case Worker is responsible for providing direct support to individuals accessing the space, contributing to the service plan process, and collaborating with Drop-in Support Mentors and Case Management Teams to contribute to the clear understanding of support needs and associated program goals. 

As a part of a team, Case Workers are expected to uphold agency values and provide respectful and holistic support while utilizing a strength-based and conflict prevention approach. Other duties include maintaining positive relationships with participants, identifying programming needs to the Program Coordinator, providing leadership and guidance, identifying internal and external resources, communicating effectively with program teams, and creating programming that considers a spectrum of needs, capabilities, and interests. 

With Clinical Case Managers, Case Workers may prepare, maintain, and provide required internal reports, files, and records, submitting such reports as required, including overseeing individual participants’ record keeping. The Case Worker also builds connections and works collaboratively with other programs, staff, external agencies, community groups, and community resources. 

This role requires an individual that can support the program and team with:

• High work Standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management.

• Personal Management Skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem-solving.

• Personal Development Skills: ability, openness, willingness to learn, receives feedback, and seeks collaborative opportunities.

• Professional Skills: interpersonal and communication skills, influencing, collaboration, and the ability to establish effective relationships/trust with others, within professional boundaries.

• Mentoring Skills: coaching, patience, influencing and modeling professional behavior

• Self-motivated: able to work independently and as part of a team across programs

• Organization and time management skills: able to develop, implement and execute programming and program schedules for a wide variety of support needs.

• Basic knowledge of how to balance and work within a pre-determined budget.

• Confidence in accessing a multitude of community resources, and strength in networking and collaborating within the industry.

REPORTING RELATIONSHIP: Program Manager

QUALIFICATIONS AND EXPERIENCE

• Previous experience working closely with individuals with a criminal history (Sexual Offences) and who are highly volatile.

• University education in social services, recreation management, or equivalent experience in related roles is an asset.

• A Bachelors’ Degree in a related field and/or previous experience in related social service roles, demonstrated understanding of FASD/neural-behavioral, intellectual disabilities, and issues.

• Optimally, three years’ experience in a related role and supporting individuals with disabilities, demonstrating empathy and developing practical, supportive and effective working relationships.

• Experience in an outreach setting.

• Experience with administration skills including proficiency in Microsoft Office Suites.

• Satisfactory Child and Adult Abuse Registry Check, Criminal Record Check (vulnerable sector search), and a satisfactory Driver’s Abstract and license.

• Certification of First Aid Level 1 – Emergency.

• Demonstrated language, writing, comprehension skills.

•Demonstrate cultural knowledge competence and participate in agency training for development.

•A safe and reliable vehicle and proof of appropriate insurance on the vehicle.

•Food Handler’s Certification

•MANDT, NVCI training or equivalent (Mediation, conflict resolution, crisis management).

•Demonstrated history of regular attendance and reliability.

Knowledge of the following areas is required:

•                  FASD

•                  Community Living

•                  Disability Services

•                  Justice

•                  Program assessment and quality control tools.

•                  EIA and CFS

•                 Addictions

•                  Determinants of Health

•                  Harm Reduction

•                  Problem-solving

•                  Conflict resolution

Core Competencies for All Employees:

Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making

Life’s Journey strives towards a workforce that has a fair representation of the community that we serve.