Runner - Hampton Inn & Suites Kelowna Airport

Located across from the Kelowna International Airport, the Hampton Inn & Suites is currently accepting applications for part-time and full-time Runners. The Hampton Inn & Suites – Kelowna Airport is a brand-new hotel, scheduled to open December 2019! This position is expected to start on or around December 2nd, 2019.

Position Summary:

To assist guests by delivering items to guest rooms and cleaning rooms if needed.  When not assisting guests you’ll assist with cleaning and laundry.  Must have a friendly demeanor and be able to provide outstanding customer service to all of our guests.

General Duties and Responsibilities: 
  • Maintaining a neatly groomed appearance (uniform clean and name tag on)
  • Arriving at least 10 minutes before the start of your shift
  • Must be able to perform any and all guest requests
  • Ability to multi-task, will be required to drop a task to assist guests first
  • Answer and assist with all guest requests in a timely manner
  • Must be able to work well independently, as well as in a team atmosphere
  • Being knowledgeable of our facilities and services with the ability to promote and direct guests to those areas
  • Assisting with  laundry, washing and delivering linen to the floors as well as sorting the laundry chute
  • Manually transport and distribute laundry to pre-designated locations
  • Handle chemicals in a cautious and responsible manner in compliance with MSDS
  • Separate all linen/towels accordingly, including any types of stains
  • Stocking the housekeeping carts with linen, guest supplies and cleaning supplies
  • Will be required to clean guest rooms
  • Take online training as required by Hilton
  • Assisting other departments when necessary and resolving challenges that may occur
  • Comply with all standard operating procedures and policies of Hampton Inn & Suites Kelowna Airport
  • Perform other related duties assigned by the management team

Skills and Qualifications:
  • Must be able to lift and carry up to 30 lbs.
  • Ability to stand and walk 8 hours a day.  As well as, handle repetitive movements, such as: pulling, pushing, lifting and bending up to 8 hours a day.
  • Able to work in warm conditions (machinery) and a medium noise level
  • Available to work varied shifts: days, weekends and holidays
  • Must be legally eligible to work in Canada without restriction

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