Spa Front Desk Agent

Crystal Springs Resort Hamburg, NJ $13.00 per hour
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As a Front Desk Associate you are responsible for the reception area at the spa.  Some of the responsibilities include:

·        Properly open and close the spa according to the standard operating procedures

·        Greeting every guest in a professional, welcoming manner

·        Answering phone calls promptly

·        Assisting guests with questions regarding spa services and products

·        Accurately book, change and cancel appointments utilizing our computer system

·        Process payment for services and products

·        Actively promote the sales of spa retail products and gift cards

·        Maintain a clean well organized reception area

Requirements

- Spa, Salon, Retail experience a plus

- Must be available to work a flexible schedule including days, evenings, weekends

-Must have enthusiasm and possess exceptional customer service skills

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