ESL – ONSITE TECHNICIAN
Job Analysis and Description
I. JOB SUMMARY
The ESL Onsite Technician applies technical product knowledge to support onsite services to dielectrically inspect and test safety equipment to ensure proper electrical protective integrity. Clean, inspect, test and certify personal protective equipment (PPE) utilizing appropriate testing procedures and performing corrective actions to address identified electrical/operational problems. Maintain testing standards in all job-related activities. Effectively communicates with customers and develops client relationships through excellent customer service. Familiar with regulatory requirements specific to the company and adheres to those standards (Quality, Safety). Effectively communicates with customers and develops client relationships through excellent customer service.
II. JOB RELATIONSHIPS
Immediate Supervisors: ESL Onsite Assistant Manager, ESL Lead Onsite Technician
Workers Supervised: None
Interrelationships: Works closely with all ESL Onsite personnel.
Education: Must have a High School diploma or GED
Preferred: Associates degree, technical trade school or military training in electrical, safety training, electronics, or related field.
Training and Experience:
· Basic computer skills. Experience using various software programs.
· Excellent communication and interpersonal skills.
· Previous experience is not required and will be provided upon hire; must be able to work in a fast pace environment and display attributes of a quick learner.
· Initial training will begin in-house in the ESL Lab where the technician will work closely with the Lab Manager, Assistant Manager, and Lead Technicians assigned to the Hot Stick area to receive the proper training and development in order to perform the functions required. After sufficient in-house lab experience has been achieved, the lead onsite technician will then work closely with onsite Managers and Administrative staff for direction and instructions pertaining to job details and schedules.
· If working onsite at a customer’s location, the Onsite Lead Technician must have a clean driving record and be able to pass DISA background, plant security, and drug screens to include urine, hair, sweat, oral fluid/saliva and breathalyzer. Must receive and maintain a current Transportation Worker Identification Credential (TWIC).
Knowledge and Skills:
· Knowledge of measurement science, calibration principles, related math, physics and electronics principles.
· Knowledge of laboratory high voltage standards used to test insulated Personal Protective Equipment.
· Skill to correctly use and operate equipment being tested and Lab standards used in electrical, and/or mechanical disciplines.
· Knowledge to perform general math, algebra, and statistical equations.
· Skill to use basic computer applications and various software applications.
· Ability to read, correctly interpret, and apply testing procedures.
· Ability to establish priorities, work independently, and proceed with work objectives with limited supervision.
· Excellent communication and interpersonal skills.
· Ability to represent JM Test Systems, in a professional manner.
IV. PHYSICAL DEMANDS/ABILITIES AND WORK ENVIRONMENT
· Works primarily in a laboratory setting, within JM’s locations.
· Ability to stand at the workbench for extended periods (up to 2 hours typical)
· Ability to perform lifting of various items unassisted (up to 50 lbs.)
· Ability to perform housekeeping, maintenance, and organization of work area.
· Ability to work in confined work areas with a group of others
· Ability to work indoors/outdoors with varying temperatures and conditions.
· Ability to sit, stand, bend, walk, and climb stairs.
V. PRIMARY RESPONSIBILITIES AND ESSENTIAL TASK/DUTIES
A. Testing Service
1. Receives job assignments daily, verifying assignment and determining job details and priorities for daily assignments includes adding items to Hot List in CalMapp database.
2. Set-up and maintain testing standards in all job-related activities.
3. Visually inspect personal protective equipment (PPE) conditions and diagnoses or otherwise identify service requirements.
4. Clean PPE by hand or by machine in accordance with corrects American Society for Testing and Materials (ASTM) standards and/or manufacturer’s specifications.
5. Apply technical product knowledge to dielectrically test safety equipment to ensure proper electrical protective integrity. Obtains, reviews and analyzes test data, and deems equipment as pass or fail to ensure compliance with ASTM standards and/or manufacturer’s specifications.
6. Collects compile, summarize and record data gathered during testing, assuring that complete and accurate information is available for all record-keeping requirements.
7. Analyze testing data to identify abnormalities, trends and/or to predict future values, identifying out-of-tolerance conditions and performing. Identifies and corrects testing errors, as applicable.
8. Certifies PPE by verifying that the equipment operates in accordance with ASTM performance standards, and meets manufacture’s criteria.
9. Documents all testing data and certifications by recording relevant data and preparing test reports and certificates for return to the customer along with the Personal Protective Equipment.
10. Completes all documentation associated with service in a timely and accurate manner.
B. Miscellaneous Support
1. Seeks and/or requests training to improve skills and service performance.
2. Works with and/or assists the other Team Members.
3. Represents JM Test Systems, in a professional manner while providing excellent customer service.
C. Housekeeping and Other
1. Cleans organizes and maintains the work area.
2. Requests and/or orders supplies as needed in accordance with Company procedures.
3. Cleans organizes and prepares staging areas for setting up new testing assignments/jobs.
4. Transports supplies and equipment as needed to designated locations in a timely and safe manner, and in accordance with Company processes.
5. Perform other duties as requested or assigned.