Lead Store Associate AU Outfitters Campus Store

A Book Company Anderson, South Carolina
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Position Description

 

eCampus.com is currently seeking an Lead Store Associate for the AU Outfitters Campus Store located at Anderson University in Anderson, SC. eCampus.com is a leading bookstore management company for over 300 academic institutions and is the managing partner for campus store retail operations on the university’s campus.  The Lead Bookstore Associate will offer superior customer service and will support all store management and operations. 

 

 

Responsibilities

 

This position encompasses responsibilities related to retail sales, communication, operations, human sources, merchandising and exceptional customer service.  Detailed responsibilities include, but are not limited to, the following:

 

Leadership and Staff Development

 

·         Motivate and communicate with the retail staff

·         Display a passion for the brand and set stage for daily operations

·         Participate in staff meetings

·         Develop and coach a team that provides a superior customer experience

·         Ensure that all team members adhere to all employment policies

·         Assist store management with the student staff hire and schedule process

·         Assist store management in the performance evaluation and review process

·         Create a fun and exciting atmosphere for employees focusing on staff retention

Visual Merchandising Management

·         Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns

·         Maintain high standards of a clean and neat sales floor and cash wrap

·         Assist store management with store sets and promotional event planning

Operations and Performance

·         Ability to open and close the store, handle transactions, and follow daily standard operations procedures. 

·         Ability to coordinate, setup and operate athletic venue and special events. 

·         Ensure online orders are filled and processed in a timely manner following company standards

·         Assist store management to update and obtain accurate inventory reporting

·         Strive to achieve daily, monthly, and annual sales goals

·         Maintain operational standards to secure the store’s assets

·         Develop a working knowledge of collegiate sports and university activities

·         Assist store management in achieving customer retention and customer loyalty goals

·         Perform related duties as required

   

Minimum Knowledge, Skills and Abilities

 

·         Minimum 1 year retail experience required

·         Ability to work a schedule based upon the business needs – including some nights, weekends and special events

·         Strong verbal and communication skills

·         Ability to work well within a team and in a fast-paced environment

Working Conditions/Physical Requirements

·         Normal office and retail environment

·         Sitting, standing, bending and lifting up to 30 pounds

·         Operation of standard business equipment

·         Follow proper safety standards

 

Employee Benefits

 

eCampus.com offers a competitive benefits package including health, dental, vision, Group Life/AD&D, long-term disability, 401(k) plan, and paid time off.

 

About Us

 

eCampus.com is a premier online retailer of textbooks and digital course materials. Consistently exceeding industry standards, eCampus.com’s mission is to provide the easiest, fastest, and most affordable way for K-12 and higher education students to buy, rent, or sell textbooks and digital content. The company launched on July 2, 1999, the birthday of original investor Dave Thomas of Wendy’s. From the beginning, their driving force has been meeting the needs of the customers they serve. Remaining an innovative leader in the course materials industry, eCampus.com serves over 300 colleges and universities through an innovative course material solutions suite, including Campus Stores, Online Bookstores and the eCampus.com ALL Access program. eCampus.com's mission enables institutions to increase course material affordability, serving millions of students to date. Through products that simplify the adoption, management and procurement of course materials, eCampus.com propels student success by delivering the right course materials, at the right time, at the right price. Learn more at http://www.ecampus.com.

 

 

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