Retail Cafe Manager

Ceremony Coffee Roasters Annapolis, MD 32,000-50,000

Ceremony Coffee is looking for a Cafe Manager in Annapolis, MD. If you love working in management, hospitality, coffee, and/or foodservice and feel you have something to offer our growing retail team, email us your resume and cover letter with brief description of why you are interested in a position.

Ceremony Coffee is a quality-drive roaster/retailer based in Annapolis, MD. In our hard work together with partners and customers, we are about authentic relationships, shared knowledge, and beautiful coffee experiences. Our cafe management positions come with a lot of responsibility and require hard work and dedication to fulfill our commitment to customers and represent our coffee in the best possible way.



  • You set an example, act like a leader, and are held to a higher standard generally
  • You are aligned with the store manager, and you’re on their team. If someone asks, “Who’s in charge here?” you’d respond with, “How can I help you?”


  • Identify and solve problems like a manager - recognizing the importance of each part of the process
  • Recognize problematic situations (behavioral, operational, organizational, etc.) and prioritize them based on level of urgency
  • Take action to correct, retrain when necessary
  • Communicate afterward to the manager and other team members, document any incidents potentially requiring disciplinary action or follow-up


  • You are willing and able to be flexible in times of need
  • You may be required to visit or assist at stores other than your "home store”
  • You can assist with additional managerial tasks as needed - typically short term and possibly without much warning


• Overt passion for people and service

• Overt passion for specialty coffee

• Management experience in food/beverage/retail

• Capable of offering and accepting constructive feedback

• Capable of learning new systems/methods and developing new habits

• Capable of inspiring others and pushing a can-do attitude

• Capable of maintaining calm while working quickly under pressure

• Refined attention to detail with clear written and verbal communication skills

• Good organization and time-management skills

• Good problem-solving and collaboration skills

• Ability to stand for extended periods of time

• Ability to lift 40 pounds and carry a tray of food and/or beverages

• Ability to perform a repetitive range of motion activities

• Reliable transportation

Ceremony Coffee offers the following benefits to full-time exempt employees:

  • Earned paid vacation
  • 5 sick days per year
  • 6 paid Holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas)
  • Health/Vision/Dental Insurance (monthly contribution by company)
  • 401K deferred compensation with company match eligibility after entry date requirements satisfied
  • Parking and mileage reimbursement for qualified events
  • Wellness benefit (gym membership reimbursement) up to $120 per quarter
  • Profit Sharing eligibility after entry date requirements satisfied
  • Discounted products & merchandise from Ceremony Coffee Roasters

Job Type: Full-time

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