Inside Sales Representative (Sales Support / CRM / Customer Accounts)

Location: Southern NJ / Greater Philadelphia

We are seeking a highly organized Inside Sales Representative / Sales Support Specialist to support our regional sales team and customer base. This role plays a critical part in proposal coordination, contract renewals, CRM management, and sales execution support, ensuring opportunities move efficiently from proposal to closed order.

If you enjoy working at the center of sales operations, customer coordination, and revenue execution, this role offers strong exposure to the full sales cycle while supporting a high-performing commercial team.

• Support regional sales representatives with proposal preparation, pricing coordination, and order processing

• Manage contract renewals and customer follow-up to drive repeat business and account expansion

• Maintain accurate CRM updates, opportunity tracking, and pipeline reporting

• Coordinate internally with engineering, service, project management, and finance teams to prepare quotes and proposals

• Assist with customer communication, order coordination, and sales documentation

• Ensure consistent follow-up on proposals to help convert opportunities into orders

• 1–3 years of experience in inside sales, sales support, sales operations, or account coordination

• Strong organizational skills and attention to detail

• Experience with CRM systems (Salesforce, HubSpot, NetSuite, etc.) preferred

• Excellent communication and follow-up skills

• Bachelor’s degree in Business, Marketing, Life Sciences, or related field preferred

• Experience supporting technical, capital equipment, or life sciences sales teams

• Familiarity with service contracts, renewals, and proposal management

• Experience working in pharma, healthcare, or regulated environments

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