Gerber Group: Server - TWA Hotel Vendor
TWA Hotel New York, NY

The ideal candidate is a hardworking and organized individual who thinks creatively. Must communicate effectively in all mediums and at a quick pace. He or she should enjoy solving problems in a high-pressure environment. Organization and time management skills are vital. A background in hospitality is required.


  • 1-2 years of hospitality experience (Serving experience is needed)

Must be willing and able to:

  • Complete required training and certifications for the respective positions
  • Stand and/or walk an entire shift
  • Safely transport items, weighing up to 30 pounds, throughout areas of operation on a slick and uneven surface and stairs where applicable
  • Perform in limited physical space with variable ventilation, smoke and extreme temperatures
  • Work a variable and flexible schedule which may include nights, weekends and holidays.
  • Refrain from smoking during shift
  • Effectively service a 6 table station within 2 weeks of start date.
  • Accurately account for and balance all sales and receipts.
  • Communicate clearly with the bar and kitchen both verbally and utilizing the computer register system.
  • Communicate effectively with co-workers.
  • Complete all side work when and as assigned.
  • Present and encourage current promotional information and materials to guests.
  • Accurately account for all guest checks issued.
  • Accurately record and account for all items ordered and served.
  • Accurately accept payment from guest.
  • Secure manager’s approval and signature for any complimentary or voided item.
  • Notify guest of any automatic gratuity and/or charges.
  • Perform calmly and effectively under pressure.
  • Communicate with guest clearly, patiently, courteously and with good humor.
  • Perform varied duties to ensure all aspects of service according to standing operating procedure.

We want to hear from you if…

  • You embody good vibes
  • You have the ability to highly function in a busy environment
  • You can multitask successfully
  • You are motivated, hard-working and diligent
  • You are looking to join not just a team but a family
  • You have a passion for the hospitality industry

The TWA Hotel outsources some positions to third-party vendors. By your use of the TWA Hotel’s online job portal, you acknowledge and agree that your résumé and any other submitted documents will be directed to third-party vendors when appropriate — and that hiring decisions are at the sole discretion of those vendors. The vendor will be the sole employer of the individual filling that job position


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