Part-Time Retail Merchandise Assistant
ArtsQuest Bethlehem, PA $9/hr

Part-Time Retail Merchandise Assistant

Reports to:           Retail Operations Manager, Retail Coordinator

Direct Reports:    None

Position Overview:

Responsible for providing exceptional customer service and accurately processing customer purchases, for inventory control, merchandising and display of retail merchandise.

Job Responsibilities include but are not limited to:

  • Providing exceptional customer service to our patrons
  • Processing guest transactions through the use of a computerized POS system/computer, including handling cash, credit/debit cards, gift cards, coupons, etc. 
  • Daily operations of SteelStacks Gift Shoppe
  • Assisting with inventory control, unloading deliveries
  • Placing product in assigned areas and maintaining an organized storage environment.
  • Moving product from storage locations to the retail shop. 
  • Assist in set-up and display as well as take-down, counting, reconciliation and storage of retail and performer merchandise.
  • Maintaining inventory levels and a neat store appearance during normal operating hours. 
  • Assist in physical inventory two times per year.
  • Other duties may be assigned as needed.

Knowledge, Skills, and Abilities Required:

Availability to work during the hours of Thursdays 4 PM-9 PM, Fridays 4 PM-10 PM, Saturdays 11 AM-5 PM or 5 PM-11 PM and Sundays 10 AM-6 PM for a total of 10-20 hours per week (schedule to be determined based on availability) as well as during festivals and events (times may vary). 

  • Outgoing, approachable and friendly; ability to smile
  • Professional, responsible individual with a positive outlook
  • Requires ability work quickly, neatly and accurately and assume responsibility, often without supervision
  • Must feel comfortable handling money; cash register experience is required
  • At least 1 year of previous experience as a cashier and/or customer service representative in a retail environment or equivalent
  • Flexibility and ability to multi-task a must.
  • A passion for the arts, music and cultural programs preferred
  • High school diploma or equivalent required. 
  • Ability to use a computer and phone. 
  • Demonstrated ability to work in a team environment
  • Ability to lift up to 10-20 pounds frequently, and up to 50 pounds occasionally, with or without assistance.
  • High level of confidentiality and integrity
  • Strong communicator, excellent oral, written and interpersonal skills
  • Ability to interact with a wide variety of people, including staff, volunteers and the public
  • Ability to stand, walk, kneel, squat, bend, reach above head
  • Ability to see, hear, listen, and speak and understand English; bi-lingual ability a plus
  • Bachelor’s degree in a relevant field or equivalent work experience a plus.
  • Experience in working in a non-profit environment a plus.
  • Proficiency in Microsoft Office Suite, i.e. Word, Excel, PowerPoint, Outlook required. 
  • Ability to work long and unusual hours, including evenings and weekends
  • Ability to work indoors year-round and outdoors in all types of weather conditions during festivals and events. 

Other Duties
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.

Work Culture:

ArtsQuest has a culture of CARES; Creativity, Adaptability, Risk Taking, Evaluation, and Sustainability; In order to be successful at ArtsQuest you must be willing and able to take ownership, and make significant contributions to the success of the organization:

  • We value a collaborative work style as well as the ability to work cross-functionally.
  • We not only work in an office environment in close vicinity with other staff members, across multiple buildings, we also work outdoors in all types of weather during festivals and events
  • We sometimes work long and unusual hours, including some evenings, weekends and holidays.


FLSA Status:


PT Hourly

ArtsQuest is an EEO employer - M/F/Vets/Disabled
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