ONSITE - TECHNICIAN
Job Analysis and Description
I. JOB SUMMARY
Technicians complete calibrations, qualifications, and preventative maintenance
test on inspection, measurement, and test equipment (IM&TE) with accurate
and timely documentation following customer and/or manufacturer’s
specifications. Apply technical products knowledge to support onsite services
to calibrate and test IM&TE ensuring measurement accuracy onsite at a
customer’s location. Identify and
utilize appropriate measurement procedures. Perform corrective actions to
address identified measurement problems. Maintain testing standards in all
job-related activities. Perform basic
maintenance and care of assigned vehicle and trailer. Effectively communicates with customers and develops
client relationships through excellent customer service. This position supports company operations to
foster excellence in executing JM Test Core Values, following all system
protocols in compliance with those standards (Quality, Safety, NAIL, ISO 17025)
regulations and company policies.
II. JOB RELATIONSHIPS
Immediate Supervisors: Onsite Manager, In-house Lab Manager and/or
Assistant Lab Manager
Workers Supervised: None
Interrelationships: Works closely with all Onsite personnel.
Education: Must have a High
School diploma or GED
degree, technical trade school or military training in measurement science,
calibration or related field preferred.
Training and Experience:
computer skills. Experience using various software programs.
communication and interpersonal skills.
of 1 or more years in the metrology field with demonstrated knowledge and
skills in calibration of electrical, dimensional/physical, mechanical, and
optical or thermodynamics equipment is required.
Initial training will begin in-house in the
Lab where the technician will work closely with the Lab Manager, Assistant
Manager, and Lead Technicians assigned to specific disciplines to receive the
proper training and development in order to perform the functions
required. After sufficient in-house lab
experience has been achieved, the onsite lead technician will then work closely
with onsite Managers and Administrative staff for direction and instructions
pertaining to job details and schedules. The onsite technician will also work
closely with the Onsite Supervisor and Onsite Lead Technician for further
on-the-job-training and assistance in providing exceptional customer service
whether out in the field or working from an in-house site.
If working onsite at a customer’s location,
the Onsite Technician must have a clean driving record and be able to pass DISA
background, plant security, and drug screens to include urine, hair, sweat,
oral fluid/saliva and breathalyzer. Must
receive and maintain a current Transportation Worker Identification Credential
Knowledge and Skills:
Knowledge of measurement science, calibration
principles, related math, physics and electronics principles.
Knowledge of laboratory high voltage
standards used to test insulated Personal Protective Equipment.
Skill to correctly use and operate equipment
being tested and Lab standards used in electrical, and/or mechanical
Knowledge to perform general math, algebra,
and statistical equations.
Skill to use basic computer applications and
various software applications.
Ability to read, correctly interpret, and
apply testing procedures.
Ability to establish priorities, work
independently, and proceed with work objectives with limited supervision.
to represent JM Test Systems in a professional manner while providing excellent
DEMANDS/ABILITIES AND WORK ENVIRONMENT
Works primarily in a laboratory setting or
mobile laboratory at customer’s facility.
to sit or stand at a desk or test bench for extended periods (up to 2 hours
to perform lifting of test equipment unassisted (up to 50 lbs.)
to perform housekeeping, maintenance, and organization of Onsite Trailer or Baton
Rouge works site.
to work in confined work areas with a group of others.
to work indoors/outdoors with varying temperatures and conditions
to drive and ride in a vehicle for long periods of time while traveling to/from
a customer’s location as needed or required.
to sit, stand, bend, walk, and to climb stairs.
V. PRIMARY RESPONSIBILITIES AND
1. Receives job assignments
daily, verifying discipline code assignment and determining job details and
priorities for daily assignments.
2. Assesses test
instrument (TI) condition and diagnose or otherwise identify service
requirement for TI following client specific policies and procedures.
3. Cleans TI in accordance
with instrument specifications mindful of instrument sensitivity, researching
information on TI as needed, and performs preventative maintenance tests.
4. Choose appropriate
standards and procedures for use in calibration applications. Adapts existing calibration equipment,
standards, and techniques to accomplish unique measurement tasks for which they
are not principally used.
5. Takes measurements and
makes adjustments and repairs to unique TI requirements, calibration inspection,
measurement, and test equipment (IM&TE) in order to ensure compliance with
published specifications in the applicable measurement discipline.
6. Collects, compiles,
summarize and records data gathered during calibration, assuring that complete
and accurate information is available for all record keeping requirements.
7. Analyzes measurement
data to identify abnormalities, trends and/or to predict future values,
identifying IM&TE out-of-tolerance conditions and performing corrective
actions via adjustments, component replacement, correction factors, etc. Identifies and corrects measurement errors,
8. Certifies TI by
verifying that the TI operates in accordance with performance standards,
maintaining primary, intrinsic, secondary, and/or other working standards as
9. Documents all
measurements and certifications by recording relevant data and preparing calibration
reports and certificates for return to customer along with the TI.
10. Completes all
documentation associated with service in a timely and accurate manner and
obtains signature from customer if necessary so that proper invoicing and
documentation can be provided to the customer.
Trains less experienced technicians in calibration
concepts and procedures.
Seeks and/or requests training to improve skills and
Works with and/or assists the other Team Members.
Represents JM Test Systems, in a professional manner
while providing excellent customer service.
and other duties
1. Cleans, organizes and maintains work area.
2. Requests and/or orders supplies as needed
in accordance with Company procedures.
3. Cleans, organizes and prepares staging
areas for setting up new calibration assignments/jobs.
4. Transports supplies and equipment as
needed to designated locations in a timely and safe manner, and in accordance
with Company processes.
5. Performs truck and trailer maintenance and
housekeeping as needed.
6. Perform others duties and requests of needed.