Account Coordinator
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Tailwind, a division of Audacious Studios, is looking for an Account Coordinator to manage activities within the agency for a designated group of clients. The Account Coordinator is a support role to ensure quality delivery, to organize and manage task tracking tools, and setting client expectations on project or campaign status. 

JOB FUNCTIONS

  • Prioritize projects and recurring tasks within the account team’s portfolio to ensure that no deliverable is overlooked or delayed.

  • Manage client expectations through consolidation of meeting recaps, action items, task status, and other pertinent information in a consolidated client playbook.

  • Ensure projects are delivered on time both internally and externally.  

  • Document project requirements, creating client/project briefs and communicating those requirements internally to stakeholders.

  • Support the management of client budgets, invoicing to accounting and reporting monthly fees to the Managing Director.

  • Measure progress and ensure the client is informed every step of the way.

  • Review campaign analysis deliverables and client reports ensuring accuracy and alignment to client objectives.

  • Conduct client or industry research.

  • Help identify and drive proactive recommendations across a number of accounts.

  • Track margin by the job as well as retainer hours.

  • Resolve initiative problems and/or focus on prevention.

  • QA time entry for accurate job tracking.

EXPERIENCE/REQUIREMENTS

  • High school diploma. Bachelor’s degree (B.A) from a four-year university strongly preferred. (Business/marketing concentration a plus)

  • Mastery of Google Suite (Sheets, Slides, Docs, and Gmail), and MS Office applications (Word, Excel, PowerPoint).

  • Attention to detail and a strong eye for proper grammar and spelling.

  • Excellent time management skills and ability to prioritize multiple competing projects.

  • Proven organizational skills.

  • Superior oral and written communication skills.

  • Critical thinking skills, both strategic and analytical

  • Strong desire to learn and be a self-starter.

  • Strong writing skills.

 

BONUS POINTS

  • Familiarity of SEM, digital marketing platforms and technologies including but not limited to; search (paid and organic), display, social media, email…etc.

 

ABOUT US

Tailwind is a vibrant, fun-loving, and fast-paced place to work. If you’re a self-starter who works well with autonomy and wants the opportunity to impact positive change in your workplace, you’ll excel here. We promise that as a member of our team, you’ll have variety, learn amazing things, and be part of a real team.

We’re highly protective of our culture, our process, and our clients. We work hard to make sure everyone we hire will be, too. Our values drive everything we do, and if you work here, it’s important that we care about the same things.  

 

 
 
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