Term Residential Program Manager

Position Details

• Term position - until the incumbent returns (likely April 2026)
• Full-time - 75 hours bi-weekly
• Monday to Friday
• Day Shifts: 9:00 am until 5:00 pm (flexible)
• Bi-weekly salary between $1923.93-$2165.49
• There will be a three-month probationary period

About Us

Initiatives for Just Communities (IJC) is a non-profit, charitable organization that operates four community justice programs: El'dad Ranch, Touchstone, Open Circle, and CoSA. These programs support people with intellectual disabilities, Fetal Alcohol Spectrum Disorder (FASD), and those who are currently, or have been previously, incarcerated. IJC is committed to restorative justice practices, which honour the community and foster a sense of belonging.

IJC supports many Indigenous and culturally diverse participants. As an organization, we aspire to have a workforce that is representative of the diversity within our communities. We value diversity and aim to foster an inclusive work culture where everyone’s contributions and professional development matter.

The Position 

The Program Manager plays a vital role in ensuring the smooth operations of the service programs. The Program Manager supports Coordinators and other employees in both daily and long-term operations, ensuring that the mission, values, processes and procedures of IJC are being followed as they support individuals to achieve their goals. Additionally, the Program Manager oversees the program budget and ensures all programs are running efficiently.

What you will do

• Oversee all aspects of the program, ensuring compliance with all legal requirements, policies, and standards.
• Oversee all aspects of the program
• Provide leadership, guidance, and support to program staff, fostering a positive work environment and promoting professional development.
• Meet with all Coordinators and Assistant Manager weekly for 1:1 meeting, coaching and goals alignment.
• Cultivate a healthy workplace culture within the program by fostering a supportive and inclusive environment.
• Coordinate team meetings and collaborate with Case Management, HR, Finance, and Operations departments to ensure effective communication and coordination of supports.
• Manage all areas of the program budget as well as ensure necessary funding is in place to support the program. 
• Assess the overall needs of the program and ensure there are enough employees as needed for optimal participant support and to meet funding guidelines.
• Conduct performance management activities, including performance monitoring, coaching, and the preparation of performance appraisals as required.
• Hold direct reports accountable to achieve organizational goals, while also ensuring each direct report understands their responsibilities, how their work aligns with organizational goals and ensuring cultural relevancy is considered in all aspects of their support.
• Report and submit all necessary documentation related to their team to Payroll and HR following IJC Procedures.
• Review and approve timesheets for direct reporting lines.
• Other duties as assigned

Qualifications

Required

• Post-secondary education in a related social services field or the equivalent in work experience. Suitable combination of education, training, and experience may be considered.
• Minimum 3 years' experience in a supervisory capacity providing leadership and guidance. 
• Excellent interpersonal skills, with the ability to build working relationships, manage conflict, and provide direction.
• Excellent verbal communication skills with the ability to articulate in a clear and effective manner.
• Excellent written communication skills with the ability to draft correspondence in a clear and effective manner.
• Strong desire to work with individuals who live with intellectual disabilities.
• Excellent critical thinking and creative problem-solving skills. 
• Demonstrate cultural competence and understanding of diversity, inclusivity, and equity issues. This includes respecting and valuing different cultural backgrounds, beliefs, and identities to ensure equitable access to services for all clients.
• Strong planning and organizational skills.
• Ability to assess risk, setting and modelling safe & appropriate boundaries.
• Intermediate level computer skills including Microsoft Office Suite, including Sharepoint.
• Strong financial acumen. 
• Ability to maintain confidentiality, including adhering to PHIA and FIPPA. 
• Ability to work under pressure and handle work-related stress. 
• Participation in training opportunities and willingness to learn and adapt to new processes or procedures. 
• Understanding of the issues and challenges associated with intellectual disabilities and FASD. 

Assets

• Previous experience managing a budget.
• Previous experience working with individual with disabilities. 

Conditions of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Satisfactory Criminal Record Check with Vulnerable Sector Search.
• Satisfactory Child and Adult Abuse Registry Check.
• Valid Class 5 Driver’s License with satisfactory Driver’s Abstract.
• Successful completion of MSDs certification and any other compulsory safety courses.
• Satisfactory work references. 
• Participate in on call rotation.
• Adhere to all IJC policies and procedures

Benefits Include

• IJC group benefits package after the probation period.
• Employee and Family Assistance Services
• Paid Sick Leave

Location – Steinbach, MB

APPLICATION DEADLINE: Open until filled.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Please visit our careers page to see more job opportunities.