Room Attendant
TownePlace Suites Southaven Southaven, MS Starting at
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Primary Responsibilities:

  • Acknowledge in a friendly and courteous manner any guest that you come in contact with, maintaining high guest service standards at all times.
  • Provide a clean, sanitary and inviting hotel room for the guest.
  • Cleans guest bathrooms and bedrooms/parlors.
  • Makes beds with clean linen and places clean linen in bathrooms.
  • Vacuum and spot clean carpets.
  • Cleans lamps and furniture. Check for burned out bulbs and replace them.
  • Cleans the assigned number of guestrooms in minutes for each guest as indicated by the Executive Housekeeper, Assistant Manager or General Manager.
  • Maintain all uniforms, equipment, and supplies issued by the Executive Housekeeper.
  • Turn in and report all lost and found items, damages, missing items or irregularities to the Executive Housekeeper, Assistant Manager or the General Manager.
  • Assume responsibility for master key issued. Keep all guestroom keys in your smock at all times. Return all keys to the Executive Housekeeper, Assistant Manager or Front Desk.
  • Refer all requests for admittance to a guest room to the Front Desk. Do not unlock any guestroom for a guest who claims to have lost or forgotten the guestroom key.
  • Stock carts with necessary linen, room and cleaning supplies.
  • Reports room status throughout the day.
  • Assist other room attendants or trainees as directed by the Executive Housekeeper, to contribute to the smooth operation of the department and the hotel.
  • Report all maintenance requirements via work order system.
  • Perform other reasonably related duties as assigned by the Executive Housekeeper, Assistant Manager or General Manager.
  • Complete assigned room sheet and turn it in at end of the shift.
  • Maintain uniform and name badge in excellent condition and appearance.
  • Attend meetings as scheduled by the Executive Housekeeper, Assistant Manager or General Manager.
  • May be required to work at other times than normally scheduled hours. Must be able to work a flexible schedule.
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