Assistant General Managers

Hardwood Cafe Butler, PA $52000.00 per year

Hardwood Cafe is growing! 

We are a local favorite serving the area for over 30 years and still growing. 

We are in search of awesome people to join our team. We will reward through above-market pay and opportunities for quick growth in a growing company. Learn more about us at


Locations: Butler, PA 

Job Type: Full-time

Salary: $52,000 - 61,000


  • Employee discount
  • Flexible schedule


  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

COVID-19 considerations:
Safety is our number one priority during this time. We are following a number of different protocols to ensure safety, and this can be discussed during the initial interview.

Typical start time:

  • 2:00PM

Typical end time:

  • 11:30PM

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Work Remotely:

  • No

Assistant General Manager Job Description:

AGM reports to General Manager. Primarily engaged in the supervision of the entire Front of House (FOH) and Back of House (BOH) operation. Responsible for the complete 4-wall P&L controllables, development of all personnel, complete understanding of food concept and quality requirements, and protection of the guest experience regarding food and beverage expectation.

Key Responsibilities:


  • Participate in weekly review with Owner or General Manager
  • Execute weekly scrub of Food and Beverage inventories
  • Ensure weekly FOH and BOH schedules are posted accurately and timely
  • Execute commitment in the development of entire team from the KM down to the part-time employee
  • Strict adherence to The Grass training modules


  • Weekly / monthly beverage inventory control by using beverage cost calculations and ultimately, meet expected targets.
  • Fill team role vacancies as necessary among all positions to ensure consistent operations
  • Weekly ordering of beverage related product(s) while maintaining suitable inventory levels to meet beverage cost and on-hand inventory targets.
  • Entry of Food, Beverage, and Paper inventories into appropriate systems 
  • Weekly inventory scrub audits in Avero and Toast to ensure all phases of COGS reporting are accurate and under control (Previous Inventory / Weekly Invoicing / Current Inventory)
  • Weekly ordering of goods while maintaining suitable inventory levels to meet on-hand inventory and cost targets.
  • Critical analysis and understanding of daily / weekly sales goals
  • Weekly schedules (FOH / BOH) written to meet sales forecasts and cost controls


  • Possess a strong desire to support local agriculture
  • Possess a strong desire to support your community
  • Possess a strong desire to develop Professionally
  • Possess a high level of curiosity
  • Lead weekly Key meetings
  • Write and present Annual performance reviews for employees based upon career progression plan
  • Ensure all FOH managers complete cross training  


  • Ensure all daily bank deposits balance with sales reporting and deposited into the bank account in a timely manner to meet expectations.
  • Supervise the daily service cash flow accuracy by counting down register drawers and balancing against sales reporting.
  • Supervise weekly storing and submission of all restaurant invoices.
  • Maintain the production of effective tip allocations by creating and completing weekly tip tracking logs.
  • Ensure all EOM submissions are accurate and meet deadline expectations


  • Lead by example and See You Tomorrow
  • Ensure the Interview, hire, and training process for all new employees strictly adhere to training program standards.
  • Communicate progress of new hires to the GM.
  • Daily lineups to educate the FOH department about specials, seasonal items, beverage offerings, explanation of sourcing, daily sales goals, etc.
  • Apportion of FOH/BOH tasks to maintain the expected level of efficiency for the entire restaurant during service.


  • Complete Food Handling Safety program if not currently certified.
  • Supervise the FOH/BOH team to ensure all are trained on Food Handling
  • Supervise adherence to the health department regarding time / temp standards.
  • Train FOH/BOH departments to use equipment safely and correctly and notify GM of maintenance issues.
  • Ensure FOH/BOH cleanliness, through the supervision of adhering to a regular cleaning schedule, directing others in the appropriate use of chemicals, and correcting deviations from standards as observed.
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