Food & Beverage Supervisor - Gulfstream at Four Points by Sheraton Kelowna Airport

Four Points by Sheraton Kelowna Airport is currently accepting applications for a Food & Beverage Supervisor to support our busy restaurant operations at the Gulfstream Restaurant as well as the hotel catering function. The ideal candidate is available full time and can accommodate a flexible schedule that includes days, evenings, weekends and holidays.

What We Offer:

  • Employee discounts on accommodations, dining, and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina);
  • World-wide accommodation and dining discounts with Marriott brands;
  • An excellent work environment, and the opportunity to be a part of the number one hotel in Kelowna, per TripAdvisor.

Responsibilities & Accountability

  • Regularly monitor and achieve the points of technical service, and details
  • Build and maintain relationships with guests, team members and management alike
  • Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
  • Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
  • Communicate the vision to all team members and lead by example.  Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspires the team with his/her exciting vision for the future
  • Provide general administrative support for the restaurant
  • Use conflict resolution and problem solving skills
  • Assist with the tracking of sales, invoicing, and managing inventory
  • Conduct briefings with service staff prior to each service
  • Strive for maximum efficiency and continual improvement of staff productivity
  • Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
  • Ensure facility is well maintained, repaired and spotless at all times
  • Work with Management to design and implement a strategy to attract new business
  • Required to take online training as Marriott Standard
  • Build relationships with vendors and suppliers
  • Additional duties as assigned or required

Skills and Qualifications

  • Post-secondary diploma/degree in Business or Hospitality an asset
  • Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
  • WSET Intermediate Wine Certificate or comparable not required but considered an asset
  • Must possess superior verbal and written communication skills
  • Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
  • Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
  •  Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Ability to work flexible hours including evenings and weekends
  • Serving it right credential
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