Field Operations Specialist - Alberta
Canada’s Island Garden Inc., commonly known for our FIGR, Piper’s Punch, and Riptides brands, is a proudly independent licensed producer based on Prince Edward Island who is looking to expand our internal sales team in Alberta (located in Calgary or Edmonton areas).
Overall Job Purpose:
The Field Operations Specialist will serve as a dedicated retail execution partner. In this field-based commercial role, you will work directly with our retail partners to support store-level performance through structured coverage, and merchandising excellence. You will help ensure our brands are executed in a way that supports retailer objectives, including staff confidence, strong shelf presentation, and a positive consumer experience.
This is a hardworking, hands-on, rolls-up-your-sleeves environment emphasizing a team-oriented and collaborative style. It will be key for the candidate to embrace change and see past obstacles with a focus on solutions in the context of a company undergoing rapid growth and ongoing functional integration.
Responsibilities, including but not limited to:
Store Coverage & Execution
- Visit assigned retail locations on a regular schedule
- Complete merchandising and compliance audits
- Ensure products, promotions, and displays are set up correctly
- Build and maintain strong relationships with store staff
- Identify and report competitor activity and in-store issues
- Resolve day-to-day store concerns and escalate recurring challenges
- Record store visits, insights, and actions in the company CRM
Retail Education & Engagement
- Deliver in-store product training and education sessions
- Support product launches and reinforce key selling points
- Gather feedback from retail staff and share insights with the team
- Answer product and service-related questions
Merchandising & Brand Activation
- Set up and maintain visual merchandising displays
- Execute custom builds and support flagship store activations
- Track and manage inventory of merchandising materials
- Prepare and organize campaign assets
- Identify and report replenishment needs
Events & Promotions
- Support in-store pop-ups, launches, and events
- Represent the brand in a professional and compliant manner
- Ensure all event materials and setups meet brand standards
Additional Duties
- Take on other tasks aligned with retail execution and business priorities as assigned
- 1-3 years of experience in field sales, retail execution, merchandising, brand activation, or related commercial roles
- Strong communication and presentation skills, with proven confidence engaging store managers and staff
- Strong organization skills with the ability to follow structured coverage plans and execution standards
- Comfortable working independently in a remote, field-based environment
- Experience working with multi-banner or key account retail partners is an asset
- Background in CPG, cannabis, beverage alcohol, or regulated retail environments is an asset
- Experience using CRM platforms (e.g., Salesforce or similar) is an asset
- Experience with in-store merchandising or trade asset deployment is an asset
- Must reside in and have valid driver’s license and ability to travel within assigned location of work
- Must have the ability to provide a criminal record check that is clear of any charges that could be related or have a direct correlation to the position or company
- All employees must be 19+
Job Details:
Reports To: National Sales Manager
Salary: Starts at $45,000 annually depending on experience
Benefits: Group Health, Dental, and Vision benefits plan coverage upon start, Group RRSP/DPSP matching program after 3 months of employment.
If interested, please apply online by May 10, 2026. Applications will not be accepted on-site.
Only those selected will be contacted via email for next steps.
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