Room Attendant

Job Description:  Room Attendant

Reports to:  Housekeeping Manager

Summary of Position: 

As Room Attendant, the primary function is to clean guest rooms, hallways and any other tasks as assigned ensuring the established cleaning and maintenance standards of the Neuman Hotel Group.

Duties & Responsibilities:         

• Transport maids cart from storage closet to assigned area, making sure it is not in the way of guests.
• Use correct cleaning chemicals for designated surfaces, according to directions and OSHA regulations
• Clean assigned guest rooms by priority
• Stay over rooms should never be left unattended with the door open.
• Remove all dirty terry and bed linen and take to the laundry chute.
• Empty all wastebaskets and remove trash from room
• Make bed, ensuring bed pads, sheets, blankets, and bedspreads are clean and free of stains. Clean bathrooms, ensuring toilet, sink, bathtub/shower and floor are clean, disinfected and free of mildew and hair. The mirror is clean and free of spots and smudges.
• Make sure shower curtain is clean and free of mildew.
• Restock bathroom with an established part of towels, glasses, and amenities.
• Thoroughly dust furniture, window sills, baseboards, door molding, corners, and ceiling. Making sure glass tops are clean and streak free.
• Check inside drawers for debris. Replace missing items (phonebook, Bible, Ways to Happiness and HHA books.
• Restock room with pen, notepad, and postcard.
• Make sure printed items are present and in good condition (guestbook, TV channel guide, and sheets change card.
• Check all lamps and lights for burned out bulbs and replace if needed.
• Vacuum room thoroughly.
• Update room over the telephone and on the assignment sheet
• Close door, check to make sure it is secure
• Stock and return housekeeping cart to proper storage
• Perform other duties as assigned by supervisor or manager on duty.

Job Requirements:

• Previous guest service experience preferred, but not required
• Ability to stand, walk, push, pull, bend and squat repeatedly
•  Ability to lift up to 40lbs.
• Ability to work all shifts and all days of the week
• Ability to communicate effectively with others  
• Ability to use various kinds of equipment safely
• Ability to take direction for different people