Bartender

Saint Boniface Craft Brewing Co Ephrata, PA $7/hr plus tips
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Tied House

Job Description

Job Title:

 

Bartender

Job Code:

 

Reports To:

 

Bar Manager

Job Grade:

 

 

Creation Date:

 

03/28/2020

Revision Date:

 

 

FLSA:

 

Non-Exempt

 

Job Summary:

The Bartender provides exceptional service to the guests for the duration of the visit by attentive and detail-oriented procedures that exceed the guest satisfaction. 

 

Essential Job Functions:

·       Perform as a professional and personal bartender with experienced serving and bartending skills.

·       Ensure positive guest experience in the dining room and bar.

·       Greet all guests warmly with an appropriate greeting.

·       Responsible for shift duties set-up, stocking and closing procedures. 

·       Adhere to grooming and appearance standards consistently.

·       Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

·       Monitor and observe guests dining and bar experience.  Ensure guests are satisfied with the food and beverage service.

·       Notify manager-on-duty any time a guest is not 100% satisfied with their experience. 

·       Perform the following tasks through effective communication:  describing specials, food and beverage ordering and suggestive selling.

·       Accountable for proper clearing procedures and marking the table according to policy.

·       Demonstrate positive teamwork with all staff members.

·       Responsible for timely pick-up and delivery of food and beverage orders.

·       Accountable for correct completion of all final payment transaction for the guest check, verified by management at the end of each shift.

·       Attend service meetings and is responsible for following policy and service updates given by the Saint Boniface management staff. 

 

 

 

 

 

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible.  Also, the employee must exercise initiative to learn new skills and tasks and to help co-workers when possible.  The employee is also expected to perform such other duties and functions as required from time to time.

 

Qualifications: 

·       Must have a high school diploma and minimum one-year experience in the service or hospitality industry and be 18 years old.

·       Must have bartending experience, RAMP certification is required.

·       Must have the ability to coordinate and manipulate tasks while maintaining required standards of operation daily.

·       Must be customer focused with strong sales skill, good communication and organizational skills.

·       Ability to comprehend and take direction from management.  

 

 

 

Machines/Tools/Equipment:

Work with a variety of electrical equipment (coffee maker, hot water dispenser, blender, etc…)

and sharp cutlery.  Work with a POS computer system.  In addition, work with a variety of basic office equipment (computers, phones, calculators, etc…).    

 

Working Conditions:

Fast paced work environment,can work irregular hours to meet customer needs.    

 

 

 

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