Charter Bus Co-Ordinator & Dispatch - Lambton

ABOUT US

For over 50 years, Langs Bus Lines Limited (Langs) has been a recognized leader in school bus transportation throughout Southwestern Ontario. Our commitment to the communities where we live and work, along with our progressive customer service approach, has made this possible.

Langs is currently seeking a Charter Bus Co-Ordinator & Dispatch to join our team in the Lambton region. This position may be based out of our Sarnia or Petrolia branch, depending on operational needs.

THE OPPORTUNITY

The Charter Coordinator & Dispatch plays an important role in supporting daily branch operations by coordinating charter transportation services and assisting with driver scheduling. This role requires strong organizational ability, excellent communication skills, and a commitment to providing exceptional customer service.

Responsibilities include:

Coordinate charter transportation requests from schools and community organizations.

Prepare charter quotes and confirm trip details including destination, mileage, passenger counts, and accessibility needs.

Book charter trips and maintain accurate records within the BusHive system.

Assign drivers and vehicles for charter trips and confirm trip arrangements.

Coordinate driver coverage for absences and support dispatch operations as needed.

Track driver hours related to charter work and assist with payroll reporting.

Communicate clearly with clients, drivers, and internal staff regarding trip details and service expectations.

Support general operational and administrative activities at the branch.

WHAT WE NEED

Strong customer service and communication skills.

Excellent organizational skills and the ability to manage multiple priorities.

Experience in scheduling, dispatch, transportation operations, or customer service preferred.

Ability to work effectively in a fast-paced operational environment.

Proficiency with Microsoft Office including Excel and Outlook.

Experience with transportation scheduling systems such as BusHive or BusPlanner is considered an asset.

Valid Ontario Class G driver’s licence required (Class B licence or willingness to obtain considered an asset).

WHAT WE OFFER

Full-time, stable employment.

Competitive compensation including benefits and an RRSP/DPSP program.

Supportive team environment.

Training and development opportunities.

The opportunity to be part of a respected transportation company serving communities across Southwestern Ontario.

We are currently welcoming applications from both internal and external sources until March 20, 2026.

We thank all applicants and will contact only those whose qualifications most closely meet our requirements.