Room Attendant
Aloft Tempe Tempe, AZ 12.00

Ready to start and fun career in hospitality? We are searching for "Sassy" Housekeepers that enjoy a fast past, upscale hotel in a casual environment.

Job Summary:

The Room Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner by maintaining a clean and attractive guest room in a timely manner while following standards and safety/security procedures. To provide service to guests by receiving and delivering guest orders and collecting payment for such items.

Education and Experience:

  • High School Diploma or GED certificate is preferred.
  • Previously hotel housekeeping experience preferred.
  • Ability to be on your feet throughout the entire shift.
  • Ability to work mornings, nights, weekends and holidays as dictated by hotel business levels.
  • Must be able to convey information and ideas clearly, both oral and written.
  • Must be able to work well in stressful, high pressured situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.

Duties and Functions:

  • Maintain high standards of appearance and grooming, which include wearing a correct nametag and uniform when working.
  • Properly clean and stock all guest rooms in accordance with hotel Brand and Peachtree Hotel Group standards within the allotted time 
  • Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove trash and dirty linen from all guest rooms on a daily basis.
  • Report and lost and found items to Executive Housekeeper immediately.
  • Keep all hallways, public areas and closet clean, neat, swept and vacuumed.
  • Report all guest-borrowed items (i.e. iron/board, hairdryer, etc.) to Houseman for a safe return back to Executive Housekeeper.
  • Report maintenance repairs immediately to Executive Housekeeper and/or Chief Engineer.
  • Perform other duties as requested by management.
Aloft Tempe is an EEO employer - M/F/Vets/Disabled
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