CLEARED Systems Technician
LEVEL ONE PERSONNEL INC Scott Air Force Base, IL $55,000
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Position: Secure Equipment Support Systems Technician
Location: United States- Illinois – Scott AFB
US Citizenship Required for this Position: Yes
Relocation Assistance: No relocation assistance available
Clearance Type: Active Top Secret/SCI Clearance

 

RESPONSIBILITIES:

  • Provides installation; maintenance and troubleshooting support of information systems applications and related peripheral hardware.
  • Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
  • Installs and configures applications software and related hardware (such as desktops; servers; and related peripherals like printers; scanners; drives; monitors and video teleconferencing hardware).
  • Provides software and system troubleshooting and support.
  • Provides technical support and training to end-users.
  • Maintains current knowledge of relevant technology as assigned.
  • Participates in special projects as required.
  • Provide deployable IIS technical support coverage from Scott AFB; IL for customer personnel employing deployable secure IIS equipment.
  • Perform IIS equipment testing; basic user training via telephone and initial troubleshooting on deployable secure IIS equipment listed including GRRIP; Iridium phones; Secure Global System for Mobile Communications (GSM) phones; and similar secure equipment. 
  • User training and equipment troubleshooting support will be performed at Scott AFB; either via telecom with the user or at Scott AFB when equipment is returned for repair.
  • Perform intermediate level troubleshooting on these systems to complete mission essential duties.
  • Perform GRRIP testing and provide account management for GRRIP users. Provide personnel updates for created checklists for GRRIP users. Document GRRIP testing when performed locally.
  • Assist customer personnel in tracking GRRIP testing by field units using provided tracker.

 

Contract requires:

  • Provide deployable IIS technical support coverage from Scott AFB; IL for customer personnel employing deployable secure IIS equipment.
  • Perform IIS equipment testing; basic user training via telephone and initial troubleshooting on deployable secure IIS equipment listed including GRRIP; Iridium phones; Secure Global System for Mobile Communications (GSM) phones; and similar secure equipment. User training and equipment troubleshooting support will be performed at Scott AFB; either via telecom with the user or at Scott AFB when equipment is returned for repair.
  • Perform intermediate level troubleshooting on these systems to complete mission essential duties.
  • Perform GRRIP testing and provide account management for GRRIP users. Provide personnel updates for created checklists for GRRIP users. Document GRRIP testing when performed locally.
  • Assist customer personnel in tracking GRRIP testing by field units using provided tracker.


Requirements:

  • Minimum Associates Degree in a related field of study. 
  • 4 or more years’ experience in a Secure Equipment Support Systems Technician or similar role.
  • Must possess and maintain DoD 8570 certification – Information Assurance Technical (IAT) Level II (Sec+).

 

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

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