Barista
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Summary of Position: 

The primary responsibility of the Barista will be to process orders promptly and efficiently while providing excellent customer service and a positive attitude.  The ideal candidate will enhance the mission of Neuman Hotel Group to provide personalized service and genuine hospitality. 

 

Duties & Responsibilities:

  • Warmly and graciously greets all guests upon arrival with a friendly smile and positive attitude.
  • Make food/beverage recommendations and answer questions regarding food and beverage items, where food products come from, how food is prepared and where coffee, tea or wine comes from.
  • Take food and beverage orders and relay to kitchen and bar staff in a timely fashion.
  • Accurately rings sales orders into cash register, counts back change to customers in a courteous and friendly manner and/or process credit card charges. (if applicable).
  • Serve all food and beverage orders efficiently using proper techniques.
  • Monitor and observe the guest dining experience.  Ensure guests are satisfied with the food and service.  Respond promptly and courteously to any requests.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant
  • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.
  • Routinely clean the bar area, floor, windows, grinders, etc.
  • Assist in maintaining a clean, well-merchandised café and store.
  • Adheres to all standards of conduct and behavior in the workplace and follows all health, safety and sanitation guidelines.
  • Willing to perform other job-related tasks that may not be included in this job description.

 

Qualifications:

  • At least one year of barista experience required
  • Must have excellent oral communication skills.
  • Food Handlers Card and OLCC Certification (or ability to obtain within 7 days of hire).
  • Must be able to work flexible shifts and schedules, including weekends, holidays and overtime.
  • Must be a team player and demonstrate excellent organizational skills.
  • Must have excellent interpersonal skills, confidence and can easily interact with strangers.
  • Knowledge of food presentation, preparation and handling.
  • Be able to work in a standing position for long periods of time (up to 8-10 hours).
  • Must have exceptional grooming habits.
  • Must have a passion for hospitality.
  • Ability to work in a fast paced environment.
  • Be flexible and willing to assist as needed to ensure all restaurant standards are met.
  • Must be able to lift and carry up to 50 pounds.
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