Property Manager
HERITAGE PROPERTIES INC Brandon, MS $40,000 anually plus bonus
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A rare opportunity to work for the best! Heritage Properties Incorporated is seeking a highly motivated, experienced apartment manager at Bridgewater Apartment Homes, a 224 unit apartment community in Brandon, MS. If you have a proven track record of successful apartment operations, Heritage Properties invites you to apply for this position. A minimum of 2 years of experience is required. Yardi experience, renovation experience, and lease up experience preferred.

 Job Summary

The Property Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the asset. Property Manager must have Strong Leadership, Excellent Communication, Superior Customer Service, and have the ability to provide the Heritage Experience to all current and future residents.

Responsibilities and Duties

Supervises entire on-site staff (i.e.: Assistant Manager, Leasing Specialist(s), Maintenance team, Groundskeeper, Courtesy Officer, Contract Painter(s), and Contract Housekeeper(s).

FINANCIAL

  • Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
  • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
  • Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
  • Coordinate maintenance schedule and assignments with Maintenance Supervisor.
  • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
  • Provide support to staff to encourage teamwork and lead as an example of creating a harmonious environment.
  • Prepare annual budgets and income projections in a timely and accurate manner.
  • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
  • Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
  • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
  • Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.

LEASING

  • Utilize marketing strategies to secure prospective residents.
  • Ensure property is rented to the fullest capacity.
  • Confirm that leasing staff techniques are effective in obtaining closing.
  • Confirm that leasing staff gathers information about market competition in the area and file.
  • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
  • Represent the company in a professional manner at all the times.

ADMINISTRATIVE

  • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
  • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
  • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
  • Lead emergency team for the community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on the community, employee/resident injuries, fires, floods, freezes, etc.).

RESIDENT RETENTION

  • Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, etc.).
  • Ensure the distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
  • Consistently implement policies of the community.

PERSONNEL MANAGEMENT

  • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
  • Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
  • Plan weekly/daily office staff schedules and assignments.
  • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
  • Provide support to staff to encourage teamwork and lead as an example of creating a harmonious environment.
  • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).

MAINTENANCE

  • Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
  • Assure the quality and quantity of market-ready apartments.
  • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
  • Ensure that all service requests are recorded and communicated appropriately to maintenance.

Qualifications and Skills

  • Position requires a minimum of 2 years on-site as a Property Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s).
  • Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate an appropriate course of action.
  • Effectively convey ideas, images, and goals to a diverse group of personalities.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Achieve Fair Housing certification prior to interaction with prospects or residents.
  • Competence in computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications. Yardi Voyager and CRM experience a plus.
  • Knowledge of OSHA laws and regulations.
  • Participate in training in order to comply with new or existing laws.
  • Be able to work evenings and weekends.
  • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present in the community.
  • Comply with expectations as demonstrated in the Employee Handbook.
  • Successfully pass a drug test.

Attendance is an imperative job function.

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