Assistant Community Manager

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Atlantic Housing Foundation, Inc. is a 501(c) 3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD, HAP and LIHTC properties, Atlantic Housing owns and operates low and mixed-income multifamily assets, student housing and senior housing. As an organization, we aspire to and believe in MAKING A DIFFERENCE. We strive to help and improve the communities where we work and live by providing resident services, scholarship opportunities and good grade discounts.

Core Values:

      Excellence - We deliver remarkable results and regularly exceed our own and those of our residents’ expectations.

      Continuous Improvement - We will strive for constant improvement and innovation in all that we do.

      Accountability - We accept our individual and team responsibilities and we meet our commitments.

      Investing in Human Capital - The development of our people is essential to our growth and future success.

      Integrity - The highest ethical standards will guide everything we do.

      Teamwork - We encourage diversity to help us make better decisions.

      Passion for Service - We are committed to improving the lives of our residents through education and service.

About the Assistant Community Manager Role:

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits of all other monies. The Assistant Community Manager also conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

 

        Promptly updates all rents, deposits, and any other monies received from residents and all other sources. Verifies that all monies received correspond with lease.

        Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).

        Maintains positive resident relations attitude.

        Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.

        Performs all aspects of Leasing Associate’s Job Description, including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.

        Contacts each Notice-to Vacate and attempts to convert them to a renewal.

        Maintains awareness of local market conditions and trends. Contributes ideas to Manager for marketing community and improving resident satisfaction.

        Updates the on-site accounting system for all property activity, including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.

        Proofreads all lease paperwork and processes move-ins and move-outs.

        Processes all security deposit move-out reports.

        Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

 

 

Benefits Offered:

        Paid every two weeks

        Eligible for quarterly bonus payments

        Educational assistance offered

        12 Paid Company Holidays

        32 hours of Volunteer Time Off (VTO) annually

        Generous Paid time off (PTO) accrual totaling more than 3 weeks of PTO per year

        Eligible for overtime

        20% Rent discount if living on-site

        Multiple health care insurance plans that cover medical, dental, prescription, vision, & employer HSA contributions

        Competitive 401(k) Program with employer matching contributions

        Comprehensive Onboarding Program

 

Education and Experience:

        1-year of LIHTC, HUD and/or Section 8 or Student Housing experience (required)

        1-year experience in property management (required)

        1-year experience with Yardi or Yardi Voyager (preferred)

        High School diploma or equivalent (preferred)

        Proven completion of a leadership development program (preferred)

        Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)

        Must be able to work in a fast-paced and customer service-oriented environment.

        Performs duties under pressure and meets deadlines in a timely manner.

        Works as part of a team and completes assignments independently.

        Takes instructions from supervisors.

        Exercises problem-solving skills.

Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.

Atlantic Housing Foundation, Inc. is an EEO employer - M/F/Vets/Disabled
 
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