Assistant Food & Beverage Manager - Full time
Cash Casino LP was recently acquired by a new ownership group and is undertaking a transformation and modernization of its casino businesses located in Calgary and Red Deer. We are an Alberta-based, family-owned business looking to grow our casino’s team. Our current locations include Cash Casino Calgary, Cash Casino Red Deer and ACE Casino Calgary. We are currently constructing a brand new 72,000 sq ft casino at the Calgary International Airport to be announced!
Responsibilities
Primary
· Promote, work, and act in a manner consistent with the mission of Cash Casino Calgary
· Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
· Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
· Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
· Ensure compliance with all federal, provincial, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
· Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with casino policies and procedures.
· Ensure controls in place for electronic/cash transactions
· Investigate and resolve complaints regarding food quality & service
· Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
· Be knowledgeable of restaurant policies regarding personnel
· Administer prompt, fair and consistent corrective action for violations of company policies, rules, and procedures.
· Review work procedures and operational problems to determine ways to improve service, performance, or safety.
· Attend all scheduled employee meetings and offers suggestions for improvement.
· Coordinate with and assist fellow employees to meet guest’s needs and support the operation of the restaurant.
· Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
· Monitor employee and guest activities to ensure liquor regulations are obeyed.
· Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns.
· Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
· Work with culinary department to create specialty dishes and develop recipes to be used in dining facilities
Tools & Technology
· Cash registers
· Laser printers
· Notebook computers
· Personal computers
· Point-of-sale terminals (Micros/Squirrel) and workstations
· Time accounting software (Pay Work- Employee Time Clock)
· Word processing software
Qualifications
· 1-2 years’ experience as supervisor/manager in the hospitality environment
· Experience in back of the house and front of the house
· Casino or resort experience preferred
· Mandatory Valid AGLC Preserve Certification
· Basic food safety required