Member Services Team Member
FITCORP INC (FRANCOS MAGAZINE) New Orleans, LA hourly plus commission
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Franco's on Magazine is currently seeking a qualified Member Services Team Member. As a Member Services Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Franco's classes, products, and services. Proactively meets the needs of members and accurately answer questions.

CURRENTLY LOOKING FOR:

  • Part-time Opener 4:30am-10:00am (1-2 shifts per week)
  • Part-time Closer 4:30pm-10:00pm (2-3 shifts per week)

Responsibilities

  • Greet and service members in a friendly and professional manner
  • Attentively and promptly respond to member needs
  • Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
  • Enter sales transactions for members, including program, service and product payments
  • Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
  • Answers and transfers phone calls in a timely and professional manner
  • Performs daily cleaning tasks as assigned

Qualifications

  • High school diploma or GED preferred
  • Minimum of six months customer service experience
  • Minimum of six months of reception experience preferred
OR
 
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