System & Network Administrator
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Essential Duties:

  • Provides a single point of contact for end-users to receive support and maintenance within the organization’s desktop computing environment.
  • Supports the stable operation of the in-house computer network. This includes planning, installing, configuring, maintaining, and optimizing customer-facing network hardware, software, and communication links while ensuring minimal network downtime.
  • Assists in configuring account and directory operations for users, services, and customers.
  • Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
  • Installs and configures telephony, computers, monitors, network infrastructure, mobile devices, and peripherals such as printers, scanners, phones, and related hardware.
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections where required.
  • Acts as a technical resource in assisting users to resolve problems with equipment and data; implements solutions or works with outsource providers as required.
  • Makes hardware and software acquisition recommendations.
  • Assists with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
  • Oversees and applies appropriate support packages/patches to maintain system integrity.
  • Performs account cleanup and desktop audits.
  • Performs other reasonable duties as assigned.

 Job Qualifications and Requirements:

  • Associates degree or equivalent preferred.
  • MCSA, Network+, A+, Security+, or industry related certifications preferred.

Experience

  • 2+ years experience with Microsoft Windows Operating Systems and PC equipment
  • 2+ years of troubleshooting experience related to hardware, operating systems, applications, and network
  • Demonstrated understanding of information system technologies relationships (Mobile, Telephony, Network, Servers, Applications, etc.)
  • Demonstrated experience in computer security to include antivirus, malware defense/removal, remote access security, third-party patching solutions
  • Experience working with appropriate complex systems administration, database administration
  • Experience working with company and client documentation and storage procedures
  • 2+ years of desktop, server, wiring, video, voice, network support

License:  None

Knowledge of (position requirements at entry):

  • Microsoft Office Software Suite
  • Remote Access Technologies (RDC, Teamviewer, etc)
  • Microsoft Office 365 Tenancy

Physical Requirements/Environment:

  • Ability to lift 50 pounds
  • Ability to temporarily work in temperatures of 60-65 degrees Fahrenheit

Note:  This job description describes only the key areas of responsibilities and will vary depending on the business needs of the Company. 

HTG Molecular Diagnostics, Inc. is an EEO employer - M/F/Vets/Disabled
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