IT INFRASTRUCTURE ENGINEER
Acadiana Management Group, LLC dba AMG- Integrated Healthcare Management (AMG), an employee-owned company, is hiring a full-time IT Infrastructure Engineer. The Infrastructure Engineer is responsible for the implementation, monitoring, and support of all enterprise IT infrastructure including servers, storage, networks, virtualization platforms, cloud services, and backup/recovery operations. This role ensures AMG’s infrastructure is secure, resilient, scalable, and high-performing, while meeting or exceeding service level objectives. This position is located in Lafayette, LA and is not a remote position.
Duties:
· Infrastructure Engineering & Operations
o Design, deploy, and maintain core infrastructure including physical and virtual servers, storage arrays, and networking components
o Lead initiatives to improve automation, standardization, and system efficiency
o Monitor real-time system performance and proactively prevent disruptions and degradation
· System Administration & Monitoring
o Administer and optimize Microsoft Active Directory, Office 365, Windows Server OS, and other core services
o Ensure patching and update management across servers and endpoints
o Maintain accurate documentation and inventory
· Cloud & Virtualization Management
o Implement and manage cloud services (Azure, AWS) and hybrid cloud integrations
o Maintain and optimize VMware and virtualization environments
· Backup, Disaster Recovery & Security
o Manage and validate enterprise backup and disaster recovery solutions
o Enforce security best practices for systems, storage, and networks
· Service Continuity & Incident Management
o Act as final escalation point for critical infrastructure incidents
o Drive root cause analysis and long-term resolution of recurring problems
· Change & Configuration Management
o Coordinate and implement infrastructure changes with minimal impact
o Implement and maintain compliance with change control processes
· Project Participation
o Collaborate on infrastructure-related projects and technology rollouts
o Recommend enhancements based on emerging technologies and business needs
· Technical Support & Documentation
o Provide Tier 3 support for escalated technical issues
o Contribute to the internal knowledge base and maintain system documentation
· Professional Development
o Stay current with industry trends and technologies through self-learning and formal training
Education/Experience:
· Bachelor’s degree in MIS, Informatics, or related field
· Five or more years’ experience in a systems administration or engineering position
· Proven experience with enterprise infrastructure design, deployment, and troubleshooting
· Project management experience preferred
Skills/Qualifications:
· Strong working knowledge of Windows operating systems (10+, Server 2016+) and Active Directory
· Strong understanding of networking and security technologies (Cisco & Meraki preferred)
· Scripting and automation experience (PowerShell, etc.)
· Proficiency in Microsoft 365 suite and cloud-based identity services (Entra ID, Exchange Online)
· Working knowledge of public cloud platforms (Azure, AWS)
· Working knowledge of telephony protocols and phone systems (SIP, Cisco Call Manager, etc.)
· Familiarity with ITIL practices and ITSM tools
· Excellent analytical and troubleshooting skills
· Strong verbal/written communication and documentation abilities
· Detail-oriented with exceptional organizational skills
Company Overview
At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who have a desire to be part of a team that contributes to making a difference each day for our patients. We invite you to join our team and share your gifts and talents. You will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee-owned company!
AMG Integrated Healthcare Management Hospital System is a Top-5 Post-Acute Care Hospital System located in Lafayette and covering six states across the nation. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We believe our employees are the asset and heart of our organization. We are located in the heart of South Lafayette off of Pinhook Road, on the Vermilion River.
AMG was founded in 1999 and is a privately-owned provider of post-acute health care services, with 13 post-acute care hospitals (LTAC and IRF) and over 1,150 employees. Accounting, billing, coding, credentialing, payroll and human resources, and IT services are provided to our hospital facilities by AMG. Learn more about the quality care we provide by visiting our website at: amgihm.com .
AMG, Integrated Healthcare Management is an equal opportunity employer and an Employee Stock Ownership Plan (ESOP), an employee-owned company.
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