Executive Administrator

Star Service, A Fidelity Company, is looking for an Executive Administrator to join our growing team in Houston, TX!

As the leading HVAC service provider throughout the entire Gulf Coast, from Texas to Florida, Star Service is committed to providing excellent Service, Maintenance, and Design-Build Replacements of air conditioning systems in commercial and industrial facilities.

As an Executive Administrator, you will be responsible for:

• Assisting the President of Star Houston with various administrative tasks
  • Assisting with scheduling and calendar management for the President as well as the whole Star Houston Team
  • Assisting in organizing community outreach and partnerships
  • Serving as the main point of contact for client and team member hospitality activities
• Assisting & supporting the VP of Business Development with the Management of the Sales Team.
  • Assisting in the creation and implementation of defined processes & procedures to govern the workflow of the Houston Sales department and its effective interaction with all other Houston departments (Operations & Accounting).
  • Assisting in tracking Sales spreadsheets and databases.
  • Assisting in tracking and verifying Quarterly Commission reports.
  • Creating reports & dashboards and helping manage the Salesforce database.
  • Creating/building, monitoring, and managing monthly Sales reports.
  • Assisting with Sales meeting preparations, event planning, and other related activities as assigned.
• Assisting the Houston office with all aspects of Business Development.
  • Assisting and supporting the team with customer communications.
    • Assisting in setting appointments and scheduling with prospects and clients when needed.
    • Assisting with Vendor & customer setup, badging, and registrations.
    • Assisting with the procurement of COI’s, W-9’s, and other preliminary documents.
  • Assisting with the planning and coordination of Trades shows, Organizational memberships, sponsorships, etc.
  • Assisting and managing the creation & procurement of marketing materials and advertisements.
• Acting as a liaison between Customers and accounting to resolve concerns regarding collections and assist the Sales team as needed.
• Operating in a highly ethical manner.

As an Executive Administrator, you should have the following qualifications:

• 3+ years of experience in executive administrative support, office management, or sales operations.
• Previous experience working with sales teams, CRM systems (Salesforce preferred), and cross-functional departments such as Accounting and Operations.
• Ability to manage spreadsheets, databases, and tracking systems with accuracy and attention to detail.
• Strong organizational and time management skills.
• Strong written and verbal communication skills.
• Demonstrated integrity and commitment to operating in an ethical and trustworthy manner. 

As an Executive Administrator and valued team member, you would receive:

• Competitive pay & benefits package 
• Health & Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options.
• Life & Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits. 
• Retirement Savings: 401(k) plan with a generous company match to help secure your future, with immediate vesting. 
• Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
• Opportunities for Career Advancement & Professional Development: We provide education assistance to help you grow your skills and career.
• Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program. 

Ready to join the team?

Apply NOW!

Star Service is a recognized leader in the preventive maintenance field, engineering design, and installation of HVAC and control systems in industrial and commercial facilities. We partner with facility managers, industrial operations managers, school administrators, and business owners to proactively reduce repair costs through a very disciplined maintenance program. Founded in 1952, the company has steadily improved and expanded its services and capabilities. With over 70 years of steady growth, Star Service has many locations throughout the Gulf Coast Region, with hundreds of technicians serving clients in some of the hottest, most humid locations in the U.S.