Training, Compliance & Investigation Coordinators

Position Summary

The Training, Compliance & Investigations Specialist supports agency-wide training, compliance, and investigative functions. This role is responsible for conducting internal investigations, supporting audit readiness, ensuring accurate documentation, and contributing to staff development initiatives. The position plays a key role in maintaining regulatory compliance and promoting continuous quality improvement.

Key Responsibilities

• Conduct internal investigations, including staff interviews and information gathering

• Prepare clear, objective, and comprehensive investigative reports

• Maintain investigation logs and ensure accurate tracking of all cases

• Support compliance audits, site reviews, and regulatory requests

• Ensure all documentation is current, organized, and audit-ready

• Collaborate with leadership to maintain alignment with DDS and regulatory standards

• Support onboarding and providing ongoing training initiatives for staff

• Obtain and maintain instructor certifications as needed (i.e. CPR, PMT)

• Identify training gaps and contribute to staff development and readiness efforts

• Reinforce compliance and best practices through training and follow-up activities

• Maintain accurate data in systems such as Therap and other tracking tools

• Assist in developing standardized templates, checklists, and workflows

Reporting Structure

• Reports to Director of Quality, Compliance & Medication Systems

Qualifications

• Bachelor’s degree preferred

• Experience in human services, compliance, or investigations

• Strong writing and organizational skills

• Ability to handle confidential information professionally

• Strong attention to detail