Guest Services Attendant

Guest Services Attendants are the heart of our customer experience. The work of a Guest Services Attendant is vital to the success of the marina and the property as a whole. Guest Services Attendants must take pride in their work, have a can-do attitude, and maintain a positive, guest focused mindset.

Guest Services Attendants are responsible for the following:

• Maintaining the cleanliness of employee and guest facing work areas

• Stocking and tidying shelves and displays  

• Assisting in inventory management

• Being knowledgeable and able to communicate water laws and rental safety guidelines

• Communicating clearly and effectively over the phone

• Learning and understanding booking and point-of-sale systems

• Resolving minor guest concerns 

• Assisting guests and tenants with general needs

• Informing guests and tenants of marina and property services and offerings

• Communicate observations and concerns regarding the state of the property and equipment to management.

• Other tasks as necessary