Bookkeeping & Accounting Clerk #673161
Complete Description:
Process insurance claims and rework denials in Change Healthcare revenue management system as directed by the Department.
Verify patient insurance coverage in Florida Medical Management Information System (FLMMIS), Change Healthcare revenue management system and Availity Eligibility and Benefits Portal as directed by the Department.
Enter verified patient insurance information from FLMMIS, Change Healthcare and Availity correctly into Healthpac H+Pro Billing system as directed by the Department. Patient information should include patient name, address, and insurance name and identification (ID) number.
Monitor emails and respond as directed by the Department.
Submit weekly progress report with weekly submission of timesheet to the Department’s Contract Manager. Progress report must include the number of patients billed from the backlog, face sheets and insurance denials, and how many checks were posted and verified for each day as directed by the Department.
Post payments and adjustment to patient accounts from payer Explanation of Benefits (EOB) as directed by the Department.
Perform other related tasks such as answering phone calls, scanning, copying and communication with third party payers to ensure claims are processed as directed by the Department.
Processes cash collections and receipts from various sources (i.e. parking meters, internal departments, and
external vendors).
Receives the public and answers questions; responds to inquiries from employees, citizens and others;
refers to appropriate department/staff members as needed.
Answers phones, routes callers, and provides basic information as required; refers calls to appropriate
department/staff members.
Supports department staff in various routine billing and accounts payable/receivable functions.
Generates and reviews various records, reports and associated documentation to ensure accuracy and
completion of billing and accounts maintenance functions.
Balances and audits cash collections and receipts on a daily basis; runs system reports; prepares and
submits bank deposits for reconciliation.
Counts, records, and deposits coins collected at the various City meters
Participates in cross-training initiatives to support efficient and effective department operations.
Performs accounting tasks in accordance with City policies and procedures and regulatory standards
governing the work.
Assists support staff as needed in routine customer accounts maintenance activities and cashiering
functions.
May assist with courier and delivery tasks for daily bank deposits and mail services as needed.
May provide backup to the switchboard and/or cashiering functions as needed.