Seasonal Member Lounge Event Staff Member
ArtsQuest Bethlehem, PA $9/hr

Seasonal Member Lounge Event Staff Member

Reports To:  Membership Manager, Director of Safety and Event Services

Position Overview:  Ensure a safe and fun environment for ArtsQuest Members and patrons by delivering exceptional customer service at the Member Lounge at Musikfest.

Job Responsibilities: 

  • Welcome ArtsQuest Members to Member Lounge – check Member Cards for validity, distribute Member information to non-Members
  • Provide exceptional customer service to ArtsQuest Members and patrons; provide assistance as needed
  • Assist with rules and policy enforcement for festivals and events
  • Assist with weather or incident emergency evacuations
  • Provide assistance during medical incidents by notifying the appropriate staff
  • Provide access control to restricted areas, enforcing badge procedures at entrances and exits during festivals and events

Knowledge, Skills, and Abilities Required:

  • Must be at least 18 years of age or a high school graduate.
  • Must be available to work during Musikfest (see details below). 
  • Must be friendly, personable and have excellent communication skills.
  • Must be a team player and be able to work well with others; previous customer service experience preferred (at least 1 year); must have strong people skills, including diplomacy and empathy.
  • Ability to multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers, occasionally under stressful conditions.
  • Ability to follow and communicate clear guidelines and work at a quick pace, particularly during events and other functions.
  • High School Diploma or equivalent required.
  • Read, write, speak and understand the English language at a level adequate to perform the job; bi-lingual in Spanish or Asian dialect a plus.
  • Ability to satisfactorily complete a PA Criminal History Check and PA Child Abuse Clearance. 


  • One training date between July 16th and July 26th from 6 PM to 8 PM. 
  • August 2nd through August 11th, from 5 PM to 11 PM. 

Physical Abilities Required:

  • Must be able to work outdoors in all types of weather conditions (heat, cold, rain, etc.).
  • Ability to stand and walk for extended periods of time.
  • Ability to kneel, stoop, bend, lift, push, pull, pinch, grip, reach overhead, reach away from the body, and repetitive motion.
  • Ability to speak, see, hear, smell, feel (identify objects by touch), depth perception and color vision.

Note:  This job description should not be interpreted as all-inclusive.  It is intended to identify the major responsibilities and requirements of this job.

FLSA Status: Seasonal/Hourly

ArtsQuest is an Equal Opportunity Employer

ArtsQuest is an EEO employer - M/F/Vets/Disabled
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