Branch Director
Job Title: Branch Director
Department: Admin
Report to: Director of Operations
Direct Reports: Assistant Branch Director, Membership Clerk, Youth Development Professionals
Salary: $70,304 starting
FLSA Status: (X) Full Time (X) Exempt
Primary Function
Under the direct supervision of the Director of Operations, the Branch Director is primarily responsible for managing the overall daily operations of a Boys & Girls Club Branch as well as maintaining the Branch facility. Key responsibilities include ensuring quality program and service delivery, supervision, and training of staff, budgetary planning and compliance, community relations, and membership administration. The position is responsible for planning, implementing, and evaluating the safe execution of Boys & Girls Club of San Marcos programs within the designated Branch, ensuring that youth members have an optimal club experience. Additional responsibilities include overseeing homework help and formal tutoring, providing ongoing mentoring, and on-the-spot coaching.
Administrative Duties
- Ensure compliance with organizational policies, procedures, and processes.
- Maintain, enhance and implement clubhouse systems that help with effective management of program services.
- Assist in the development of an annual clubhouse budget. Oversee budget implementation, control expenditures and revenues against budget, and prepare monthly budget reports.
- Recruit, hire, train, schedule, and supervise clubhouse staff and volunteers; provide ongoing feedback, identify, and support professional development and training opportunities.
- Oversee the organization’s transportation program, ensuring routes, drivers, and schedules effectively meet program needs and attendance goals.
- Track and evaluate transportation program performance, identifying opportunities to improve efficiency, safety, and service to members and families.
- Lead member recruitment efforts for both ELOP funded programs and fee-based programs to ensure enrollment targets are met.
- Develop and supervise clubhouse staff schedules, review hours worked, vacation, and sick time for accuracy, and approve staff timecards in Auris per payroll calendar
- Effectively manage the use of the membership registration system (MyClubHub); maintain timely and accurate member registrations and reporting.
- Oversee the ordering and inventory of after-school program equipment, supplies within budgetary guidelines
Club Experience and Safety
- Oversee emergency preparedness and crisis communication of the Site; inform, enhance, train, and implement emergency response trainings for site staff and members; Conduct regular Site Safety Assessments/Reports and ensure all logs and emergency documents are kept up to date.
- Ensure site equipment and supplies are maintained and in good working order.
- Maintain and ensure an organized and clean appearance of the Branch/office at all times.
- Create and maintain a positive Club culture and environment that facilitates the achievement of Youth Development Outcomes and ensures staff and members' physical and emotional safety.
- Promote and stimulate program participation.
- Register new members and ensure new member orientation process.
Leadership and Supervision
- Work in collaboration with program staff, site directors, and administrative personnel through day-to-day leadership actions that mirror the adopted mission and core values of the Boys & Girls Club of San Marcos
- Establish, promote and maintain positive working relationships with peers, staff, parents, community leaders, and organizations; promote a productive work environment.
- Provide leadership and supervision that positively influences effective performance by all clubhouse staff; support the ongoing development and delivery of staff trainings.
- Work with the Director of Operations to inform and implement performance evaluations with assigned clubhouse staff.
- Attend staff meetings and organizational leadership meetings.
- Develop and maintain public relations to increase the visibility of programs, services, and activities within the Club and the community; develop partnerships with parents, community leaders, and local organizations.
- Develop and oversee volunteer programs including volunteer recruitment and management.
- Work internally with other BGCSM senior leadership team, community partners and others to plan and schedule facility shared space needs.
Programs and Youth Development
- Establish and oversee day-to-day programs, activities, and services that facilitate the achievement of Youth Development Outcomes that:
- Align with organizational objectives
- Meet member's needs and interest
- Prepare members for success
- Create a safe and fun environment
- Build positive, healthy relationships with staff
- Implement daily activity schedules; delegate activity supervision to appropriate staff.
- With the assistance & guidance of the Director of Operations & Director of Program Services, plan, develop, implement and evaluate site programs, services, and activities to ensure they meet stated objectives and member needs and interests.
- Develop, plan, and oversee all day camp programs, including Summer Day Camp, ensuring engaging, high quality programming and safe operations.
- Lead the implementation and daily management of day camps, including staffing plans, schedules, field trips, and activity coordination.
- Monitor program quality and participant experience across all day camps to ensure alignment with organizational standards and youth development goals.
- Provide guidance and role modeling to members to influence positive conduct, safety, and personal development.
- Participate in and provide oversight of the site orientation process.
- Ensure that members are encouraged to participate in various program areas/activities and receive instruction and constructive feedback to develop skills in program areas.
- Take the lead on planning extended day, day camp and summer curriculum.
- Oversee and implement BGCA National Programs.
Program Evaluation and Reporting
- Collaborate with the Director of Operations to establish an annual operating plan and program goals.
- Compile regular reports reflecting all activities, attendance and participation, and sign-in/sign-out procedures; monthly scholarship and branch reports to Director of Operations.
- Collect and share stories of impact with Administrative Staff.
- Oversee conduct, safety, security, and development of members and staff.
- Supervise the evaluation of Club programs continually and ensures programs and activities respond to member needs based on identity, gender, and cultural diversity.
- Compile regular reports reflecting all activities, enrollment and attendance, participation, and safety.
Attributes & Work Style
- Passionate: Driven by the Club’s mission, which is to provide a world-class Club experience that ensures success is within reach of every young person who comes through our doors.
- Team Player: A servant-leader who fosters a respectful, transparent, and collaborative work environment.
- Growth Mindset: Views challenges as learning opportunities.
- Community-minded: Skilled at connecting with people across the community while demonstrating a high level of emotional intelligence.
- Sociable: Charismatic, warm and welcoming; a true “people-person.”
- Reflective: Skilled at receiving and giving feedback and performance critiques.
- Meticulous: Superior attention to detail and problem-solving skills.
- Planning and Process Management: Extremely detail-oriented, with excellent organizational, time management, multi-tasking, and planning capabilities.
- Communicative: Outstanding oral, written and interpersonal communication skills.
- Self-Starter: Demonstrates a strong personal initiative and sound-decision making skills.
- Optimistic: Maintains an upbeat and enthusiastic attitude, even under pressure.
- Resourceful: Willingness to jump in and assist colleagues with a variety of tasks across the organization.
- Collaborative: Ability to motivate and collaborate successfully with a dedicated Board of local leaders and business professionals.
Required Skills, Experience & Education
- A passion for moving young people forward.
- Bachelor’s Degree preferred.
- 3+ years of professional and progressive experience in nonprofit management or comparable
- Ability/experience in leading.
- Experience developing and managing annual budgets.
- Strong leadership skills to mentor and motivate operations staff to achieve goals.
- Excellent communication skills: using both written and oral skills to influence and engage constituents.
- Experience managing contracts and grants.
- Proficient with technology and adept at switching to/integrating new systems and platforms.
- Ability to work some evenings and weekends as required for events and operations functions.
Physical Requirements
- Must be at least 18 years of age and have valid identification.
- Maintain a high energy level.
- Be comfortable performing multi-faceted projects in conjunction with day-to-day-activities.
- Ability to sit for extended periods of time; stoop, bend, climb, and walk frequently; lift, carry, pull or otherwise move objects between 10-20 pounds.
- Tuberculosis – pre-employment screening required.
- Background check – pre-employment screening required.
- Negative drug test – pre-employment screening required.
Compensation
BGCSM’s salary and benefit standards are competitive and will depend on qualifications and experience. The benefits package includes medical, dental, vision, and 401(k) with match after one year of employment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The workspace is in an office environment. Noise levels vary, but can be moderate to high during programming.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualification or objective required of employees assigned to this job. Employer or employee may terminate the employment relationship at any time with or without cause.