Information Services Coordinator

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it’s all about the people!

Information Systems Coordinator

Murphy Hospitality Group (MHG) is looking for an Information Systems (IS) Coordinator who is has a passion for both hospitality and technology.   The IS Coordinator has the ability to build great relationships across MHG’s various divisions (Restaurants, Hotels/Spa, Breweries, Festivals/Events) as well as an eye for solving technical issues. The IS Coordinator will install and manage the organizations hardware and software applications, providing support, monitoring system performance, implementing security protocols, and training staff on required technologies.  This is an exciting opportunity for someone who wants to join a world class hospitality team, supporting the operations and having fun along the way!   

As the IS Coordinator, You Will

• Collaborate with MHG team management and location management to understand the business, technology objectives and projects that require your support
• Cultivate great relationships with all internal and external stakeholders
• Oversee and administer Microsoft 365 and Sharepoint across the organization, developing forms, workflows and automation of processes
• Participate in development of applications for team projects, identifying opportunities for development based on the understanding of the project and needs and capabilities of Microsoft 365
• Integrate Microsoft 365 with other products as required
• Installing and configuring hardware and software across the organization
• Maintain inventory of all hardware (e.g. users and equipment) and software used across the organization
• Manage IS related technical documentation and contracts
• Work with MHG users to solve problems and troubleshoot hardware / software issues
• Educate users, make decisions on whether to repair or replace assets
• Upgrading systems to enable compatible software on all computers
• Installing and upgrading anti-virus software to ensure security
• Performing tests and evaluations of new software and hardware

What You Bring

• Bachelor's degree in an Information Services related field an asset
• MS 365 Administrator experience (certification an asset)
• 2+ years of experience in IS/IT support
• Experience with computer networks and systems maintenance
• A+, or Cisco Certified Network Associate accreditation considered an asset

Who You Are

•  Customer Focus – dedicated to meeting and exceeding expectations of internal and external customers
• Interpersonal Skills – relates well to all kinds of people, builds effective relationships across the organisation
• Communication skills – excellent verbal and written communication skills
• Composure – ability to act cool under pressure, mature, can handle the unexpected
• Problem Solving – Can see hidden problems, gives honest analysis, probes to find the answers

 What You Offer

• Competitive Base Salary
• Retirement Savings Matching program
• Cell phone allowance
• Comprehensive Health, Vision and Dental Benefits
• Employee Family Assistance Programs
• Growth and professional development opportunities
• MHG Wellness & Fitness programs
• Discounts from local shops and MHG locations

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