MANAGER - JOB DESCRIPTION
DATE: November 1, 2017
POSITION TITLE: General Manager, Fortress Railing Products
POSITION REPORTS TO: Chief Operating Officer
REVIEW DATE: January 1st, 2018
Direct Reports: Sales,
Customer Service, Product Management, Marketing and Commercial Estimator
Cooperating Relationships: Product Development, Supply
Chain, and Manufacturing
for strategic vision and planning that should be communicated through the
creation and execution of a strategic plan that will assure a profitable growth
path for Fortress Railing Products.
operational and sales leadership to guide the team through a tactical execution
of the plan.
and monitor Marketing and Product Management direction while overseeing Sales, Inside
Sales, and Customer Service activity.
Conduct evaluations of the team and provide
leadership, training and development. Evaluate, establish and
develop a high performing Fortress Railing Products Team.
Identify, and recommend, organizational structure needs and changes necessary
for profitable growth.
and implement procedures, processes and controls that will improve efficiencies
and can support our desired growth.
Collaborate with cross functional personnel,
both domestic and international, to ensure alignment of key strategic
initiatives for Fortress Railing Building Products.
Complete an annual budget and corresponding
business strategy that supports meeting the company’s financial forecast.
Continuously track progress and assure that quarterly and annual goals for the
business unit budget are met.
Work with the management team to develop current
and long term goals, plans, objectives and policies.
Provide strong leadership to all functions of the
business and build a "service/customer oriented" culture. Reinforce, throughout the entire company,
the desire and commitment to the highest levels of customer service.
Communicate and demonstrate this commitment to all customers.
Evaluate areas of need and +/- impacts. When needed, lead an effective search and
recruitment process to assure the “best of the best” in new members of the team.
constant review of the railing product line, analyzing product line and
individual product performance, making necessary changes to assure strong ROI
and viability of all active products.
the identification, design, go/no-go, development and the launch of new and
improved products. Assist in the setting
and management of schedules.
a Strategic Pricing Strategy that includes product costing and market pricing
for Fortress Railing Products, assuring that we are procuring at the best cost
and pricing the market based on what the market will bear so that we maximize
gross margin potential.
administer and analyze needed testing assuring that we are marketing products
that will not present a liability to the company or its partners.
Work with Supply Chain in materials forecasting and
ordering to assure ample product turns and elimination of slow moving
the ERP system and implement new management processes to better manage inventory. Create Key Performance Indicators to measure
performance and drive accountability.
Lead the charge to a reduced and balance inventory for improved customer
satisfaction and financial health for Fortress.
Serve as a conduit between the end user
requirements and Manufacturing.
- Assist Manufacturing in the improvement of existing products
through researching market needs, desires and opportunities and how to
best address these areas.
- Communicate product specifications and improvements with the Manufacturing
- Assist in the identification and creation of needed quality control
- Occasional travel to China for factory visits, product development
and general manufacturing work.
Design, implement and manage an organizational
structure of the Fortress Railing sales team that will assure profitable growth
and the accomplishment of our annual sales plan.
Lead the sales team to maximize gross margin
dollars through a strategic pricing and sales strategy.
Create promotional, market based or product based opportunities
to spur off-season sales.
Maximize two-step, one-step, retail, international
and OEM distribution opportunities.
Create and execute a plan to successfully launch
Expand International distribution opportunities.
Achieve a very high, year over year growth
Manage the marketing, branding and product image
needs with the selected Marketing Resource.
Lead the trade show process.
Identify and evaluate advertising and promotional
opportunities in print, web, new media, etc.
Fortress Building Products is an EEO employer - M/F/Vets/Disabled