Sales Coordinator & Customer Support
Lloydminster, AB
Full-time
Reesink Dealer Network
TINGLEY HARVEST CENTER
Number of Position(s): 2
Position: Sales Coordinator & Customer Support
Number of Position(s): 2
Position: Sales Coordinator & Customer Support
Location: LLOYDMINSTER
YOU matter to US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!
This position is a full-time opportunity based in Lloydminster, Alberta
Hours: Monday - Friday 8 AM - 5 PM
Requirement: Must be eligible to work in Canada
This is an onsite position
This position is ideal for someone who thrives in a dealership business model and is willing to champion the service transactions for the dealership.
This is an onsite position
This position is ideal for someone who thrives in a dealership business model and is willing to champion the service transactions for the dealership.
"This position necessitates an individual with a comprehensive comprehension of accounting principles."
The Sales Coordinator & Customer Support is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region.
The Sales Coordinator & Customer Support is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region.
In a typical day, YOU will:
- Demonstrate safe, environmentally sound, and healthy work behaviors at all times, in support of our Health and Safety Policies, Programs, and initiatives
- Re-establish, qualify, and maintain contact with small to medium-sized customers to increase sales
- Proactively generate parts and service and equipment sales leads and manage accounts in an assigned territory through weekly communication with customers
- Employ a disciplined call campaign, update customer account information, and develop relationships to maintain accurate account and machine profiles
- Promote all aspects of the Dealership and provide equipment sales leads to Machine Sales Representatives (MSRs)
- Prospect new business within the assigned territory and qualify equipment for the Dealership’s outside sales organization
- Determine customer requirements through needs analysis and provide solutions
- Develop customer quotes and tenders from recommendations made by Technicians and assist with quotes for new contracts
- Maintain Quote Log System ensuring timely and accurate sales information is provided
- Administer sales processes and systems including call reports, weekly call plans, and other administrative duties in support of the business
- Assist with the development and administration of the annual territory plans and focus account plans for marketing programs targeted to prospective customers
- Ensure all sales tools and market intelligence remain current and develop new tools to increase product exposure
- Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement of Company goals
- Assist in the collection of outstanding customer payments and facilitate resolutions/agreements
- Participate in appropriate training and development i.e. Dealership’s Sales Coordinator Training Program and attend industry association events
Must-haves for this role:
- Post-secondary education.
- Minimum of 2 years experience in sales.
- Experience in Accounting.
- The ideal candidate would have worked in a dealership business model.
- Experience with IntelliDealer is an asset.
- Experience in a dealership setting is an asset.
- Proven problem solving abilities, detail oriented and a quick learner.
- Organized, motivated and proactive self starter with a commitment to deadlines and accuracy.
- Proven ability to meet deadlines through multi-tasking and “sense of urgency”
About Tingley’s Harvest Centre:
Our brands include Kubota, Claas, JCB, Seedmaster, Agrifac, Horsch, and other short lines (see tingleyshc.com). Representing world-renowned equipment manufacturers, we provide high-quality products and superior customer service. Our highly skilled employees strive to meet the constantly changing demands of the agriculture and construction industries through dedication and knowledge of their products and a deep understanding of their customer’s specific requirements.
All applications will be reviewed; however, only those selected for an interview will be contacted.
Please visit our careers page to see more job opportunities.
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