Medical Billing Assistant

This position is responsible for supporting the daily activities of both the Pre-Billing and Billing departments. The role involves preparing, reviewing, and maintaining patient and claim information to ensure timely and accurate medical billing. Duties include communication with hospitals and other medical facilities, documentation management, and ensuring compliance with all billing and privacy regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Review medical records and place accounts into appropriate work queues.

·         Verify and obtain additional information from hospitals and other medical facilities as needed for billing.

·         Update and maintain patient demographics within billing software.

·         Print, match, and mail HCFA forms.

·         Send documentation requests to hospitals and facilities (e.g., Physician Certification of Medical Necessity, outpatient signature requests).

·         Bill Treated Not Transported (TNT) claims.

·         Handle returned mail, scanning, copying, and filing of documentation.

·         Ensure compliance with state and federal billing regulations and HIPAA laws.

·         Perform other job-related duties as assigned.

 EDUCATION AND EXPERIENCE

·         High school diploma or GED required

·         EMS/Ambulance or medical billing office experience preferred

·         Familiarity with medical terminology a plus

 KNOWLEDGE, SKILLS, AND ABILITIES

·         Understanding of HIPAA laws and billing regulations highly preferred

·         Excellent verbal and written communication skills

·         Strong attention to detail and accuracy

·         Proficient with Microsoft Office applications (including Teams, Word, and Excel) with the ability to type a minimum of 35 WPM required

·         Professional phone etiquette and customer service skills

·         Demonstrated ability to work independently and as part of a team

 PHYSICAL REQUIREMENTS

This position involves extended periods of sitting or standing at a desk while working on a computer and performing repetitive tasks.  Occasional lifting of up to 10 pounds may be required.

Emergicon requires satisfactory pre-employment background check and drug screen.