Room Attendant - Hampton Inn & Suites Kelowna Airport
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Located across from the Kelowna International Airport, the Hampton Inn & Suites is currently accepting applications for part-time and full-time Room Attendants . The Hampton Inn & Suites – Kelowna Airport is a brand-new hotel, scheduled to open December 2019! This position is expected to start on or around December 2nd, 2019.

Position Summary:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests. 


General Duties and Responsibilities: 
  • Performs routine duties in cleaning and servicing of guest rooms and public areas
  • Maintain linens, towels and guest supplies in guest rooms
  • Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
  • Collects guest items from the room after checkout and report to lost and found
  • Assists in room inspection of the cleaned guest room
  • Submit maintenance requests for repairs and work and safety hazards
  • Knowledge of cleaning systems and chemicals
  • Follow company health & safety and security procedures
  • Welcome and acknowledge guests; anticipate and address guests needs
  • Communicate information to the appropriate hotel personnel on any concerns or issues
  • Maintaining the hotels cleaning standards and exceeding standard expectations
  • Follow lost and found procedures, bagging and tagging accurately
  • Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
  • Assisting other departments when necessary and available
  • Comply with all standard operating procedures and policies of Hampton Inn & Suites Kelowna Airport
  • Perform other related duties assigned by the management team


Skills and Qualifications:
  • Works well under pressure, can multi-task and is able to prioritize
  • Possess a keen eye for detail
  • Self-starter, with time management and organizational skills
  • Excellent communication skills (verbal and written)
  • Knowledge of WHIMS and chemical use
  • Flexible, efficient and punctual
  • Able to work independently, or team environment
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
  • Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
  • Available to work varied shifts: days, weekends and holidays
  • Must be legally entitled to work in Canada without restriction


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