Parts Technician

Company: Martin Motor Sports

Location: South Edmonton

Position: Parts Technician

The Company:

Martin Motor Sports is an energetic dealership with several locations across Western Canada that carries the latest and greatest products in the boating industry all year round. Our products include MasterCraft, Moomba and Supra Wakesport Boats, Sea-Doo Sport Boats and Manitou and Bennington Pontoon Boats!

THE POSITION:

A Parts Technician plays a vital role in keeping equipment running smoothly by ensuring the right parts are always available. With a blend of technical knowledge and excellent customer service you’ll assist both customers and technicians, helping each of them find what they need.

• Manage relationships with parts customers, providing seamless communication and follow-ups to ensure customer satisfaction.
• Provide parts availability and pricing to our customers, offering multiple solutions when available.
• Take incoming phone calls from customers, completing their requests in a timely manner.
• Provide technical and sales support to parts customers.
• Follow-up on outstanding quotes, working to close open orders.
• Communicate effectively with internal stakeholders, including parts support teams.
• Manage inventory, including Identifying and requesting parts that should be added to location inventory to meet customer needs.
• Source and purchase parts accurately and efficiently.
• Ensure all warehousing standards and practices are maintained.
• Participate in the training and mentoring of additional personnel when hired, contributing to the growth and development of internal teams.

Skills required:

• Strong understanding of motor sports and power sports
• Excellent verbal and written communication skills.
• Proficient use of computer programs and technology.
• Ability to work in a fast-paced customer service focused environment, while multitasking and managing time effectively.
• Problem solving skills with a proactive solution-oriented approach.
• Excellent negotiation/ conflict resolution skills.
• Exceptional interpersonal and organizational skills.
• Available to work a flexible shift; including the possibility of on call and weekends.
• A client-first attitude with a commitment to delivering exceptional service.
• Valid Driver’s license and clean driving record.

WHY SHOULD YOU APPLY?

• You’ll love being a part of our team! PLUS…
• Competitive compensation plan
• Full benefits package (RRSP, Life & Disability, Medical/Dental)
• Comprehensive and ongoing training/ Professional development opportunities.
• Supportive team environment.
• Employee Discounts!!

Please visit our careers page to see more job opportunities.