Salon Manager
Cassena Care Huntington, NY Open
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The Salon Project by Joel Warren, a new "collaborative beauty" concept housed within the iconic Saks Fifth Avenue in Long Island is looking for an experienced Salon Manager. The Salon Project by Joel Warren is a multi-location salon concept founded by beauty veteran Joel Warren set to redefine the beauty experience for the client with technology and luxe service.

The Salon Manager is critical to the success of the salon and is responsible for overall operations management, local marketing strategy and the hiring, development and coaching of salon staff. The Manager must understand how to provide an incredible customer experience, develop that culture within the salon team and demonstrate that passion during each client interaction. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client and staff retention skills, primary contact for studio personnel.

Responsibilities:

  • At least 5+years of experience in a High-end retail, spa, or hospitality management.
  • Must be an excellent organizer and problem solver with strong project management skills.
  • Strong verbal and written communications skills with successful team management experience.
  •  Experience leading salon staff.
  • Customer Service and client service oriented.
  • Ability to identify and problem solve, set expectations and meet goals, finding positive solutions and seeing them through completion.
  • Studio Manager should possess strong leadership skills with the ability to train and motivate staff.
  • Possess strong interpersonal skills to communicate with confidence to both internal personal and external customers.
  • Ensure the salon is adequately staffed and manage employee schedules, time-off and all other requests.

Requirements:

Salon Management: 5 years

Bachelor's

Cosmetologist or Aesthetician License


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