Operations Manager
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Reintroducing the year-round boutique, historic hotel, Seven Hills

Seven Hills, set on 27 acres of lush lawns and stunning gardens, is a stylishly renovated year-round boutique hotel ideal for vacations, romantic getaways, destination weddings, family reunions, and corporate events.

Our Operations Manager serves as the manager-on-duty in the absence of the General Manager with oversight of all hotel departments. The Operations Manager works closely with the General Manager to implement property-wide initiatives.

Essential Duties and Functions:

  • Assist with overseeing Housekeeping, F&B, Maintenance, and Front Desk.
  • Support the GM with the effective management of all hotel functional areas to maximize financial performance while upholding quality standards and maximizing the guest experience.
  • Oversees all contracts and legal agreements, and assists management in maintaining all licenses, permits, insurance, and contracts.

Accounting Duties:

  • Accurately process payroll on a biweekly basis.
  • Process month-end reporting for the property.
  • Process Daily Revenue Report for the property.
  • Prepare financial reports to Corporate and Ownership.

HR Duties:

  • Assist General Manager in the recruitment and continuous training of all associates to ensure they can perform their job duties to the highest level.
  • Manage and oversee the HR function which includes recruiting, training, wage/benefit administration, compliance with statutory requirements.
  • Directs and administer employee relations programs and activities such as employee recognition and service award ceremonies to maintain a positive employee relations climate.
  • Assist in the administration of employee and guest-related risk management including safety programs, workers compensation, and general liability.
  • Manage employee leaves of absences including FMLA. proper management of personnel record-keeping, personnel files, personnel reports and statistics ensuring confidentiality.
  • Always Comply with Scout MVY Management, LLC standards and regulations to encourage safe and efficient hotel operations.

Requirements:

·         Strong leadership abilities.

·         Must be dependable, customer focus, someone passionate about delivering exceptional guest experiences.

·         Proven ability to motivate front desk staff.

·         Lead by example.

·         Good job tenure. 

·         Must have flexibility, anticipate some scheduled weekend, holiday, and evening hours, including participation in the Manager-On-Duty coverage as needed.

·         Strong proficiency with MS Office software including Outlook, Word, Excel, and PowerPoint.

·         Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism, and collaboration.

·         Excellent interpersonal skills, possessing a positive, outgoing and naturally curious personality.

·         Ability to work a flexible workweek including nights, weekends and holidays.

 

Education/Certifications/Licensure

  • A 4-year college degree, desirable.
  • 2-4 years of hotel management and guest service experience.

 

 

Competitive Wages, Benefit Options and more! 

SCOUT MVY MANAGEMENT LLC - SEVEN HILLS is an EEO employer - M/F/Vets/Disabled
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