Custodial Supervisor

Business Jet Dallas, TX
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Celebrating over 25 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key its success. Come join a team that is dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts, and a family-spirited atmosphere.

Our company is growing and is looking for an Experienced Custodial Supervisor with advanced supervisory, team building, and customer service skills.  Oversees cleaning operations to establish and implement operational standards and procedures for the janitorial department. 


Responsibilities:

  • Responsible for the overall direction, coordination, and evaluation of custodians
  • Monitor and assist day-to- day work
  • Assign work duties, inspect work, and investigate customer complaints regarding janitorial services and take corrective action
  • Monitor the team attendance and report absences to MOD 
  • Train new custodians and ensure task are completed
  • Monitor custodians' productivity and provide constructive feedback and coaching
  • Maintain supply and equipment closet clean, organize and safe manner
  • Track equipment and cleaning supply inventory (including arranging maintenance and repair of vacuum cleaners)
  • Maintain the general cleanliness of the building premises/adhere to cleaning schedule
  • Interact with customers daily to obtain feedback on services and special needs
  • Schedule and create other routine maintenance duties as assigned (such as deep cleaning projects: removal carpet stains, clean interior windows, deep cleaning offices, etc.)
  • Supervising and evaluating the work of others
  • Ensure custodians are using safety protection when handling chemicals
  • Submit requests for facility repairs to the QR code for facility maintenance team
  • Adhere to airport safety procedures and regulations
  • Implement and enforced company policies and procedures for the janitorial department
  • Maintain constant communication with CSR/FLA assistant managers and Customer Experience Manager (CEM).
  • Attend meetings scheduled by CSR/FLA assistant managers and CEM


Qualification Requirements:

  • High school diploma or general education degree (GED)
  • 2 years' experience as custodian, janitor, housekeeper
  • 3 years of facilities management in the janitorial industry
  • Ability to work effectively with a team
  • Experience managing direct reports, creating work schedule, and leading a team
  • Communication skills (phone, email, in-person, radio)
  • Strong problem solving
  • Strong attention to detailed and ability to meet deadlines
  • Ability to work effectively with a team
  • Must have the ability to clearly communicate with customers
  • Must be Bilingual
  • Must be available to work weekends and holidays

Certification, Licenses, and badging:

  • Valid Driver's License is required with clean driving record
  • Ability to obtain a Dallas Love Field Security Badge


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to stoop, kneel, crouch, crawl or run. The employee must regularly lift and /or move up at least 50 pounds.


Work Environment

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly exposed to wet or humid conditions; moving mechanical parts; fumes or airborne particles, and outside weather conditions. The employee is occasionally exposed to high, precarious places and toxic or caustic chemicals. The noise level in the work environment is usually very loud. 

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