Front Desk Agent

Lithia Springs Resort (a member of the Neuman Hotel Group family) is looking for a part-time Front Desk Agent to join their team.  We encourage anyone with a passion for customer service and a great work ethic to consider this opportunity.  Although previous hospitality experience is appreciated, it is not required.

Duties and Responsibilities

  • Provide excellent customer service to each and every guest. 
  • Register arriving guests, assign rooms, and check out guests at the end of their stay.
  • Answer phones and field calls. 
  • Make reservations from the internet and by phone and keep records of assignments and other registration-related information on the computer using the property management system.
  • Answer guest questions about services, checkout times, the local community or other matters of public interest.
  • Deliver items to guests’ rooms.
  • Input data into the hotel’s property management system. 
  • Stressful situations are common. 
  • When guests check out, you will prepare and explain the charges and process payments.
  • Report problems with guest rooms and public facilities to members of housekeeping or maintenance staff.
  • Provide a luggage service when needed. 
  • Perform limited concierge duties when a guest has questions about area attractions.


  • Computer skills- Property management systems, Microsoft Office, Word, Outlook, etc.
  • Prior front desk/hospitality experience appreciated
  • Must be able to work nights, weekends and holidays depending upon occupancy and time of year
  • A professional appearance and good personal hygiene must be maintained at all times
  • Must have excellent interpersonal skills, confidence and can easily interact with strangers
  • An ability to handle oneself under pressure
  • Must have excellent organizational and time management skills and be able to work independently and also as a member of a team.
  • Be able to stand for long periods of time (up to 5-8 hours)
  • Knowledge of Southern Oregon and surrounding areas is preferred
  • Must be able to lift up to 50 pounds
  • Willing to perform other job-related tasks that may not be included in this job description
By clicking the button, I agree to the GetHired Terms of Service member? Login to Apply