Care Coordinator

Definition and Role:

Provides for the delivery of patient care, works collaboratively and under the direct supervision of a licensed nurse/provider; communicates effectively with coworkers, patients, family and visitors; provides a safe environment for patients; assists patients in obtaining optimal functioning considering their individual capabilities; performs all functions as delegated by the Advanced Healing Project Specialist; and keeps nursing personnel informed and adheres to the policies and procedures of MedCentris

Job Responsibilities and Duties

• Promote /exemplify Company mission, vision, and values at all times.

• Receive all intake information and enters the appropriate information in the computer.

• Contacts all appropriate staff with day to day changes

• Creates, schedules, and maintains patient schedules in accordance with staff and provider schedules

• Orders all necessary home visit supplies, capturing supply usage, keeps supplies ready by developing an inventory system.

• Contact patients to verify correct contact information and verifies scheduled home visit

• Communicate with business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.

• Comply with all areas of MedCentris’ Compliance Program and HIPAA regulations.

• Assist in the maintenance of case management notes while maintaining the confidentiality of patient records.

• Reports to work on time and scheduled and completes work within designated times as directed

• Adheres to dress code and wears identification while on duty

• Represents MedCentris in a positive and professional manner

• Responds quickly and appropriately to supervisor’s request and carry out assignments with little need for direction

• Able to identify and is alert to changing conditions with patients and follow through appropriately

• Faxing, DME orders, calls & all administrative support tasks

• Assists with appointment confirmation, patient status reports, patient satisfaction reporting, patient disposition management and wound status updates

• Care Coordination with home health agencies

• Provide effective communication to clients, their families, team members, and other health care professionals.

• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

• Collect, analyze, and record relevant patient health data.

• Develop patient care plans. Care Coordinator

• EMR documentation

• Other duties as assigned

Qualifications

• One-year experience in a medical office or health care setting preferred.

• Certification as a CNA, CMA preferred.

• Ability to communicate verbally and in writing effectively.

• Demonstrates proven decision-making skills.

• Must read, write, and comprehend English

• High School Diploma or equivalent required

Physical Requirements

• Mobility and Lifting: Frequent sitting for extended periods of time; frequent standing; frequent lifting up to 25 pounds.

• Visual: Constant ability to read information, including close up; constant ability to use a computer screen; frequent use of good overall vision, including color perception.

• Dexterity: Constant eye and hand coordination and manual dexterity to write, operate a computer keyboard and finely manipulate small objects.

• Emotional/Psychological: Constant ability to make decisions and concentrate.